Good afternoon! Thank you for your feedback

Good afternoon! Thank you for your feedback. We are sincerely sorry that you have a negative opinion about our crypto-platform.
Currency.com was forced to to stop serving clients from the Russian Federation. Therefore, as of May 10, 2022, the possibility to perform any transactions on the cryptoplatform on your account, and all available funds were converted into Litecoin cryptocurrency (the conversion process began on May 10, 2022 year. Notifications of these actions have been sent to the mail to all clients). Withdrawal of funds from the platform since May 10, 2022 is possible only using Litecoin cryptocurrency (LTC) to a personal cryptocurrency wallet that supports the KYC procedure.
Since you did not make a withdrawal, On 05.10.2022 our system has determined that your account is inactive. An inactive account is an account in which no transactions have been made more than the last three months of all the time the account has been active. Your account has been deducted a fee for this reason. Learn more about commissions of the crypto platform you can find out on our website: https://currency.com/ru/komissii-i-sbory.

If you would like to make a withdrawal of the remaining account funds, we can make a refund of the deducted fee at your request. Please let us know your decision by mail [email protected].