They wrote off all the money without warning.. Currency.com

Currency.com

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5 complaints

4.0

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currency.com

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Company Review Currency.com

15 December 2022 at 16:54 • Year of use: 2021

1.3

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Exchange Commission
20%
Transaction speed
40%
Reliability
20%
Technical support
20%

They wrote off all the money without warning
In short, I bought crypto on that platform at the beginning of 2021. For 150drllars. Since then I didn’t use the account, but periodically went there and I was watching how my crypto is doing and how rich I am))
Today I went to look again and see that my account is zeroed out. В Transaction history of selling my crypto in May of this year, and then some monthly deductions.
I wrote to support, and they told me They said that if you do not use your account for three months, they charge a commission of 20 bucks a month. At the same time they sell so much of your crypto as much as they need. That’s a beauty. No one warned me about this. Support claims to have written a letter, but I checked my email and The last letter from them was in February of this year with some kind of survey.

And for more than a year everything was lying around without any problems. Apparently there is a new policy ♀️
Positive
Actually, I used to like them. Comfortable
Minuses
They stole all the money
1 answer
Reply to a review

I don't recommend it
- Currency.com Natali Mosina 19 December 2022 at 17:56
  
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  Good afternoon! Thank you for your feedback. We are sincerely sorry that you have a negative opinion about our crypto-platform.
  Currency.com was forced to to stop serving clients from the Russian Federation. Therefore, as of May 10, 2022, the possibility to perform any transactions on the cryptoplatform on your account, and all available funds were converted into Litecoin cryptocurrency (the conversion process began on May 10, 2022 year. Notifications of these actions have been sent to the mail to all clients). Withdrawal of funds from the platform since May 10, 2022 is possible only using Litecoin cryptocurrency (LTC) to a personal cryptocurrency wallet that supports the KYC procedure.
  Since you did not make a withdrawal, On 05.10.2022 our system has determined that your account is inactive. An inactive account is an account in which no transactions have been made more than the last three months of all the time the account has been active. Your account has been deducted a fee for this reason. Learn more about commissions of the crypto platform you can find out on our website: https://currency.com/ru/komissii-i-sbory.
  
  If you would like to make a withdrawal of the remaining account funds, we can make a refund of the deducted fee at your request. Please let us know your decision by mail [email protected].
  
  Answer

More honest opinions from real people about the company Currency.com

Anonymous user 2 years ago
2.3
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0
0
Divorce
A total scam on the commissions...In one day, the commission for the Laverage increased by 11!!! times ... and nowhere is it written, and the deal is as it was...In chat, they say that everything is dynamic and you have to watch yourself...In short, their goal was to divorce the customer...Too bad, a... Read more
Natali Mosina 2 years ago
1.3
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0
0
They wrote off all the money without warning
In short, I bought crypto on that platform at the beginning of 2021. For 150drllars. Since then I didn't use the account, but periodically went there and I was watching how my crypto is doing and how rich I am)) Today I went to look again and see that my account is zeroed out. В Transaction history... Read more
Petr Evseev 2 years ago
5
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0
0
From my point of view
Signing up is easy, now I'm practicing on a demo account.

They wrote off all the money without warning

More honest opinions from real people about the company Currency.com

Divorce

They wrote off all the money without warning

From my point of view