Just disgusting.. Currency.com - I don’t recommend

Currency.com

Total reviews 321

20 complaints

3.8

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currency.com

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Company Review Currency.com

14 May 2022 at 17:17 • Year of use: 2022

1.8

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Exchange Commission
80%
Transaction speed
20%
Reliability
20%
Technical support
20%

Just disgusting

Exchange is leaving Russia (after the madness that started on the 24th)
And what do you think – you can not withdraw money from the exchange. Received a letter "we ourselves 10 On May we will convert all your money into Litecoins". I requested a withdrawal by May 10 from the account – but the withdrawal did not happen. The money returned to the account, I didn’t even think to tell you about it. And on Saturday (Saturday!) morning there were dollars in the account, and then they just disappeared. No money at all. By Conversion takes several days, according to support. CONVERSION OF DOLLARS INTO LIGHTCOINS TAKES SEVERAL DAYS. I got it in 30 seconds. That said. the money does not appear in the account at all. It’s like it’s zero. It looks like the money was just stolen from the account.
And their chat room is just a ***-type thing. Messages keep disappearing. Istria appears, then disappears. Phone screen goes out – that’s it, you’re out of the chat. Write a new message in it to see the answer from the previous operator. If you’re lucky, you will.

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I don't recommend it
- Currency.com P M 16 May 2022 at 15:21
  
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  Hello, thank you for your feedback. We are sorry that the level of support on our crypto platform did not meet your expectations. However, When you leave the chat room, the chat history is interrupted and we cannot send an answer to your question. So we can help you more quickly, you must stay in the chat room until you receive an expected reply or you can also send us an email at [email protected].
  Please, make sure that you provide all the previously requested information to withdraw your funds. We also would like to draw your attention to the fact that withdrawal of funds to bank card/account is only possible in the currency tokens previously deposited.
  Due to the high workload of specialists, as well as with a large number of applications, the conversion of funds may indeed take a little longer than the standard time.
  We would like to elaborate in more detail to review your situation and help you. Please contact us through [email protected] with your registration email.
  
  Answer

More honest opinions from real people about the company Currency.com

Anonymous user 3 years ago
2.3
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0
0
Divorce
A total scam on the commissions...In one day, the commission for the Laverage increased by 11!!! times ... and nowhere is it written, and the deal is as it was...In chat, they say that everything is dynamic and you have to watch yourself...In short, their goal was to divorce the customer...Too bad, a... Read more
Natali Mosina 3 years ago
1.3
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0
0
They wrote off all the money without warning
In short, I bought crypto on that platform at the beginning of 2021. For 150drllars. Since then I didn't use the account, but periodically went there and I was watching how my crypto is doing and how rich I am)) Today I went to look again and see that my account is zeroed out. В Transaction history... Read more
Petr Evseev 3 years ago
5
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From my point of view
Signing up is easy, now I'm practicing on a demo account.

Just disgusting

More honest opinions from real people about the company Currency.com

Divorce

They wrote off all the money without warning

From my point of view