And so, what we have after 2...

And so, what we have after 2 months of waiting and nerves.
Account blocked, wrote off 500t.r + in favor of the exchange.
Sent a beggarly message that I used a display error, which itself is complete nonsense.

"In this regard, we inform you that the Transactions were made by you during the presence of an operational incident on our crypto platform, which consisted in incorrect pricing. Thus, it was expressed in the systematic, periodic and predictable display on our crypto platform of an abnormal price movement for the corresponding tokens, which made it possible to establish the direction of movement of such price at a particular moment in time within the above-mentioned period.". (с)
Well, and similar heresy.
I should note that I am an honest user who provided all the necessary documents, passed all the checks and generally everything that the platform required of me.
I used exclusively the data and tools that the platform provided. But nevertheless unilaterally I was sent far away and for a long time.
I asked for proof of the error and the recalculation formula they used to debit ALL accounts (usd, gp, eu, etc).
The result was unsurprising, I was sent away.

I should note that even if there was a mapping error (which I highly doubt, no evidence was provided), it is clearly not my problem.
That is, there was no violation on my part, but they pinned their internal problems on me.
With the investment of money and time, I got an absolute disadvantage, as I sat and waited for an answer, and in the end I got a spit in the face, a sneer and a block. That’s the only way I see it.

A month of absolutely incompetent and useless bots answered me with copypaste "wait" then I got a ban with inexplicable excuses and write-off of funds.

What can I say. The worst platform I have ever used.

Who wants to lose a lot of time, nerves and money – welcome.
For others who have iq above 10 – do not contact this fraudulent office, you will lose all of the above.

"We are a regulated crypto platform, and all our activities comply with current local and international legal regulations. We do not commit any unfair acts towards our customers, nor do we withhold our customers’ funds. We do not block our customers’ accounts without a valid reason" (c)

Cringed at the voice, frankly. Rare assholes.