Hello, Oleg. Thank you for your feedback. We are sorry for your situation and that the level of customer service was not up to your standards.
Since we adhere to strict rules and laws regulating financial organizations, we have to go through certain procedures to ensure the legality, safety and security of our customers’ funds.
Due to the heavy workload of our specialists, the video call procedure may indeed be postponed.
We would like to review your situation in more detail and help you with the withdrawal of your funds. Please contact us at [email protected] with your registration email so we can identify your account in our system. We apologize for the inconvenience.
More honest opinions from real people about the company Currency.com
Anonymous user3 years ago
2.3
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0
0
Divorce
A total scam on the commissions...In one day, the commission for the Laverage increased by 11!!! times ... and nowhere is it written, and the deal is as it was...In chat, they say that everything is dynamic and you have to watch yourself...In short, their goal was to divorce the customer...Too bad, a... Read more
Natali Mosina3 years ago
1.3
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0
0
They wrote off all the money without warning
In short, I bought crypto on that platform at the beginning of 2021. For 150drllars. Since then I didn't use the account, but periodically went there and I was watching how my crypto is doing and how rich I am))
Today I went to look again and see that my account is zeroed out. В Transaction history... Read more
Petr Evseev3 years ago
5
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0
0
From my point of view
Signing up is easy, now I'm practicing on a demo account.
Hello, Oleg. Thank you for your feedback
Hello, Oleg. Thank you for your feedback. We are sorry for your situation and that the level of customer service was not up to your standards.
Since we adhere to strict rules and laws regulating financial organizations, we have to go through certain procedures to ensure the legality, safety and security of our customers’ funds.
Due to the heavy workload of our specialists, the video call procedure may indeed be postponed.
We would like to review your situation in more detail and help you with the withdrawal of your funds. Please contact us at [email protected] with your registration email so we can identify your account in our system. We apologize for the inconvenience.