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Currency.com Svetlana Svetlana 1 February 2022 at 12:26Rate your response 000
Hello, Svetlana. Thank you for your feedback. We are sorry that the experience and level of support on our crypto platform did not meet your expectations.
Our commissions are kept at the average or minimum level in the industry. We would like to note that most of the withdrawal fees are set by Visa/Mastercard international payment systems. There are indeed commissions when trading within the crypto platform. On our crypto exchange we have abolished commissions for opening and closing leverage transactions for almost all traded exchange assets (tokenized shares, ETFs, indices, commodities and currencies). Moreover, there is also no commission if you need to convert currency tokens in "Trading" mode.
All information about commissions and fees is open and is available both in the user account and on the official website: https://currency.com/ru/komissii-i-sbory.
Please note that the user does not really acquire a real share, he/she acquires a tokenized asset, and is entitled to the same economic benefits as from ordinary shares: profit/loss on transactions, as well as an adjustment for dividends.
If you have any further questions, please email us at [email protected] and we will review your situation in more detail.
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More honest opinions from real people about the company Currency.com
- Anonymous user 2 years ago2.3Rate your review 000
Divorce
A total scam on the commissions...In one day, the commission for the Laverage increased by 11!!! times ... and nowhere is it written, and the deal is as it was...In chat, they say that everything is dynamic and you have to watch yourself...In short, their goal was to divorce the customer...Too bad, a... Read more - Natali Mosina 2 years ago1.3Rate your review 000
They wrote off all the money without warning
In short, I bought crypto on that platform at the beginning of 2021. For 150drllars. Since then I didn't use the account, but periodically went there and I was watching how my crypto is doing and how rich I am)) Today I went to look again and see that my account is zeroed out. В Transaction history... Read more - Petr Evseev 2 years ago5Rate your review 000
From my point of view
Signing up is easy, now I'm practicing on a demo account.
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Scam
Scam
Absolutely not a user-friendly platform. Desire to siphon as much money as possible from the user. Even when trading without leverage they still charge some hidden fees. If you suddenly bought an asset on the trading tab with leverage even by selecting ratio 1, i.e. completely with your own funds without borrowed capital, you will still pay 0.027% per day for using YOUR own funds.
No collateral is guaranteed. You’re not even buying the stock itself, but its digital representation, and in the case of leverage, not even a digital representation but a price increase.
A complete list of what you can be charged for cannot be found anywhere. Support answers evasively and vaguely.
Replenishment and withdrawal of funds also with constant fees.
Every day for something to withdraw commissions.
Loss of money and time! Better to use any other normal broker with open and understandable fees.