Hello, thank you for your feedback. We...

Hello, thank you for your feedback. We are sorry that your experience on the crypto platform did not meet your expectations. Currency.com is a regulated crypto exchange and we do not commit fraudulent acts against our customers.
Our commissions are constantly analyzed and kept at the industry average. Please note that most of the commissions are set by the international payment systems Visa and Mastercard.
The Guaranteed Stop Loss (GSL) commission amount may vary from market to market and is displayed directly in the order parameters editing window. The amount of GSL commission is calculated according to the formula: GSL Commission = Trade Volume * GSL Commission (%).
Guaranteed stop-loss is mandatory when choosing a large leverage size in order to limit your risk. The GSL condition excludes the execution of an order at a price different from the value specified in the posted condition. This avoids unintended losses in case of high market volatility. However, the commission for GSL is charged only if it is triggered. If the “guaranteed stop loss” condition has not been applied, no commission will be charged.
Alternatively, you can use a regular stop loss for transactions with lower leverage. No commission will be charged for a regular stop loss. We would like to point out that a regular stop loss guarantees execution, but does not guarantee a specific price. That is, your actual loss may exceed the amount set in the stop loss condition.
Please contact our support team at [email protected] if you have any further questions and we will be sure to assist you.
Regards, Currency.com team.