Hello Denis! Thank you for your feedback. We’re sorry about your experience and apologize for the inconvenience.
As far as we know, our team has reviewed your situation in detail. Due to the fact that you have spent both bonus funds and mistakenly credited funds in the course of trading operations, it was decided to cancel your write-off request. Mistakenly credited funds were recognized as an additional bonus credited to your account.
Please contact us by e-mail [email protected] if you have any additional questions and we will surely help you.
Regards, Currency.com team.
More honest opinions from real people about the company Currency.com
Anonymous user3 years ago
2.3
Rate your review0
0
0
Divorce
A total scam on the commissions...In one day, the commission for the Laverage increased by 11!!! times ... and nowhere is it written, and the deal is as it was...In chat, they say that everything is dynamic and you have to watch yourself...In short, their goal was to divorce the customer...Too bad, a... Read more
Natali Mosina3 years ago
1.3
Rate your review0
0
0
They wrote off all the money without warning
In short, I bought crypto on that platform at the beginning of 2021. For 150drllars. Since then I didn't use the account, but periodically went there and I was watching how my crypto is doing and how rich I am))
Today I went to look again and see that my account is zeroed out. В Transaction history... Read more
Petr Evseev3 years ago
5
Rate your review0
0
0
From my point of view
Signing up is easy, now I'm practicing on a demo account.
Hello Denis! Thank you for your feedback
Hello Denis! Thank you for your feedback. We’re sorry about your experience and apologize for the inconvenience.
As far as we know, our team has reviewed your situation in detail. Due to the fact that you have spent both bonus funds and mistakenly credited funds in the course of trading operations, it was decided to cancel your write-off request. Mistakenly credited funds were recognized as an additional bonus credited to your account.
Please contact us by e-mail [email protected] if you have any additional questions and we will surely help you.
Regards, Currency.com team.