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Capital.com Reviews

Total reviews 169
2 complaints
4.4
Confirmed company
capital.com
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    Trading instruments and assets
    92%
    Withdrawal speed
    92%
    Brokerage commission
    92%
    Technical support
    92%
    4.4

    Capital.com reviews

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  • 5
    Rate your review 0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    Fast and responsive customer service. Helped me...

    Fast and responsive customer service. Helped me with account verification

    1 answer
    Reply to a review
    • Capital.com Farkhad Azamov 25 May 2021 in 17:20
      Rate your response 0
      0

      Hello Farhad! Thank you for your feedback.
      We are happy to hear about your positive experience with our support team.

      Sincerely, Capital.com team.

      Answer
  • 5
    Rate your review 0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    A good broker for trading stocks. There...

    A good broker for trading stocks. There are quite a lot of them, in addition to American and European there are also Asian, which is very cool! There are filters by country, you can search for cheap stocks and type in a portfolio! Low spreads on stocks, in the region of 2-5 pips. You can choose leverage… Read more

    1 answer
    Reply to a review
    • Capital.com Ilʹya Matveyev 25 May 2021 in 17:18
      Rate your response 0
      0

      Hello Ilya, thank you for such a great feedback.
      We are working hard to improve our platform, and it’s great that the trading experience we create works for you.

      Sincerely, Capital.com team.

      Answer
  • 5
    Rate your review 0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    I trade on several platforms and this...

    I trade on several platforms and this is one of my favorites. There were no problems with deposit or withdrawal, and the support is also quick to respond.

    1 answer
    Reply to a review
    • Capital.com Bakyt Abdullayev 25 May 2021 in 17:04
      Rate your response 0
      0

      Good day, Bakyt ! Thank you for your feedback.
      We are pleased to hear about your positive experience on our platform.

      Regards, Capital.com team.

      Answer
  • 5
    Rate your review 0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    Lower spreads please! I trade majors here

    Lower spreads please!
    I trade majors here, no requotes, that’s why I chose to trade here.

    + trades open quickly, you can hedge positions
    – there is nothing much to say, well, only if you create your own sheets with instruments.

    1 answer
    Reply to a review
    • Capital.com Yegor Kudryavtsev 25 May 2021 in 17:01
      Rate your response 0
      0

      Hello Egor, thank you for your feedback. It’s great to hear that the shopping experience we create works for you.

      We would like to note that our platform provides extremely competitive spreads. Market spreads are very volatile and can increase or decrease depending on market liquidity. We will take your comment regarding the creation of instrument sheets into consideration and pass it on to the developers.

      Please contact us at [email protected] if you have any further questions and we will be happy to assist you.

      Regards, Capital.com team.

      Answer
  • 1
    Rate your review 0
    0
    Trading instruments and assets
    20%
    Withdrawal speed
    20%
    Brokerage commission
    20%
    Technical support
    20%
    A total scam. They close positions, and...

    A total scam. They close positions, and at night, unceremoniously. The indication when approaching your mark jumps away like a stung. Spreads are very large. Never get in touch. I was conned for 250 euros. Withdrawal is not given, but take easily and quickly. MOSHEINIKI.

    1 answer
    Reply to a review
    • Capital.com Nemtsev Aleksandr 25 May 2021 in 16:43
      Rate your response 0
      0

      Hello Alexander, thank you for your feedback. We are sorry that your experience on our platform gave you the wrong impression.

      Based on your comment, we can assume that in your situation a clozeout was triggered so that you would not lose more funds when your positions were at a loss. If your trading account has insufficient funds or does not meet margin requirements, we may close all or part of your positions to prevent your balance from falling below zero. You can find more information here: https://capital.com/ru/faq (under "Market Orders and Positions").

      We provide extremely competitive spreads on our platform. The market spread is highly volatile and may increase or decrease depending on market liquidity.

      Please email us at [email protected] and we will assist you with your withdrawals.

      Regards, Capital.com team.

      Answer
  • 5
    Rate your review 0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    For a beginner in trading it is...

    For a beginner in trading it is very suitable. There is a demo account where you can practice with unreal money. There are useful videos and articles on the site. Personally, it was useful for me to read it, I began to understand more about the topic.

    1 answer
    Reply to a review
    • Capital.com • Akopyan Shakhbazyan 17 May 2021 in 17:26
      Rate your response 0
      0

      Hello Hakobyan! Thank you for your positive feedback.
      We are glad to hear that you found our training materials useful.

      Sincerely, Capital.com team.

      Answer
  • 5
    Rate your review 0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    I really like the app on this...

    I really like the app on this platform. The interface is intuitive. It glitched a couple of times, but I think there was something wrong with my phone. The only thing I am waiting for now is the withdrawal of my money. The first time they withdrew it very quickly, but this time the amount is larger… Read more

    1 answer
    Reply to a review
    • Capital.com Ibiray Suleymenov 13 May 2021 in 18:35
      Rate your response 0
      0

      Hello Ibirai! Thank you for your review.
      We are happy to hear that you like our app. Please email us at [email protected] if you have any further questions and we will be sure to help you out.
      Sincerely, Capital.com team.

      Answer
  • 2
    Rate your review 0
    0
    0
    Trading instruments and assets
    60%
    Withdrawal speed
    60%
    Brokerage commission
    20%
    Technical support
    20%
    A scam of pure water. Put 950...

    A scam of pure water. Put 950 bucks on the account with one card. A little bit of trading went up, wanted to withdraw 500 for 2 days, but somehow through the cancel transaction transferred 500. Then a little more traded, all closed, it turned out 850, applied for withdrawal, and then it began that our… Read more

    3 response time
    Reply to a review
    • Nemcev Aleksandr Don Pekhot 19 May 2021 in 15:12
      Rate your response 0
      0

      Lies. You’re scamming people

      Answer
    • Capital.com Don Pekhot 4 May 2021 in 18:55
      Rate your response 0
      0

      Good afternoon, thank you for your feedback. We would like to assure you that we do not engage in any unfair practices and always return funds to our clients. In accordance with current financial industry regulations, we are obliged to verify that the funds in your account belong to you, therefore we may request additional documents.

      In order to review your situation in more detail, we would appreciate it if you would email us at [email protected] so that we can assist you.

      Sincerely, Capital.com team.

      Answer
    • Don Pehot Don Pekhot 3 May 2021 in 11:56
      Rate your response 0
      0

      In general, even through a bank transfer do not give money withdrawal, the reason? just withdrawal of funds is blocked, that’s the whole reason, if you withdraw through the card they start asking for screenshots of the current account indicating days and other things when there were payments to capital com, photos of cards and other tricks. Although when I withdrew the first 500 $ nothing was required.

      Answer
  • 2
    Rate your review 0
    0
    Trading instruments and assets
    20%
    Withdrawal speed
    40%
    Brokerage commission
    20%
    Technical support
    80%
    Divorce and scammers!!! People do not advise...

    Divorce and scammers!!! People do not advise you this broker. My story was repeated three times, the first two I thought my faults, but now when the same scenario repeated again I realized that this capital.com trims me, for three months -2600 ue. Such(
    As soon as you replenish the depo, everything… Read more

    1 answer
    Reply to a review
    • Capital.com Vlad X 29 April 2021 in 13:54
      Rate your response 0
      0

      Good afternoon Vladislav, thank you for your feedback and for bringing this to our attention. We apologize for the situation. We would be grateful if you could send us your account ID, postions ID and screenshots to [email protected], if you managed to make them – we will consider your situation in more detail and find the best solution.

      Sincerely, Capital.com team.

      Answer
  • 1
    Rate your review 0
    0
    Trading instruments and assets
    20%
    Withdrawal speed
    20%
    Brokerage commission
    20%
    Technical support
    20%
    I can fully confirm everything written about...

    I can fully confirm everything written about the withdrawal of funds from this sharashkina office! Normal company, in principle, has long ago solved all these problems with the withdrawal of funds. When withdrawing funds they write that the request is rejected, in support they answer that rejected by… Read more

    2 response time
    Reply to a review
    • Capital.com Sergey Volodin 29 April 2021 in 13:48
      Rate your response 0
      0

      Hello Sergey, thank you for your feedback.
      We are glad to hear that your withdrawal issue has been fully resolved. Please email us at [email protected] if you have any additional questions and we will be sure to help you.
      Regards, Capital.com team.

      Answer
    • Sergey Volodin Sergey Volodin 15 April 2021 in 11:18
      Rate your response 0
      0

      Having written this review on very negative emotions caused by the impossibility of withdrawal of my funds to the bank card, given the fact that I used it to replenish the account balance, I want, being in some way a fair person, to leave a directly opposite review.
      After contacting the chat and technical support and describing the above-mentioned problem with the withdrawal, I was contacted quite quickly by phone and reported that the money was transferred, and discussed all the unclear issues with the withdrawal of funds. Taking into account this fact and the efficiency of feedback (it took no more than a day from the moment of the problem), I want to give them a completely different assessment, more positive. Withdrawal of funds works, as well as feedback!!!
      My advice: prepare in advance for withdrawal via bank transfer by finding out and sending them all the necessary details!

      Answer
  • 1
    Rate your review 0
    0
    Trading instruments and assets
    20%
    Withdrawal speed
    20%
    Brokerage commission
    20%
    Technical support
    20%
    On March 15 and 16 there was...

    On March 15 and 16 there was a glitch in the application. On March 15 nothing happened to me, but on March 16 I lost almost all my money (about 300$) because of the failure. I tried to withdraw the rest, I got a message on my mail that I had supposedly withdrawn it. But never came… Support is fake… Read more

    1 answer
    Reply to a review
    • Capital.com Yuri Kostuk 16 March 2021 in 11:27
      Rate your response 0
      0

      Good afternoon, Yuri!
      Thank you for your comment. We apologize that the technical situation on the platform affected trading operations. Please email us at [email protected] and we will be able to address your issue more specifically.

      Regards,
      Capital.com team.

      Answer
  • 1
    Rate your review 0
    0
    0
    Trading instruments and assets
    20%
    Withdrawal speed
    20%
    Brokerage commission
    20%
    Technical support
    20%
    SCAMMERS Lost 300 dollars, just at one...

    SCAMMERS
    Lost 300 dollars, just at one point they automatically close all transactions at a loss, and the remaining money is not allowed to withdraw, they say your account is being checked, support is silent, although before that answered. Don’t look at the high ratings in upstore and playmarket – it’s… Read more

    1 answer
    Reply to a review
    • Capital.com Bogdan Levchenko 16 March 2021 in 12:51
      Rate your response 0
      0

      Hello Bogdan!
      Thank you for your feedback. We are sorry about your experience. In your situation, most likely a closeout was triggered when positions were at a loss so that you would not lose more funds. In order to withdraw funds, you need to verify your account. Please email us at [email protected] and we will expedite the process.

      Regards,
      Capital.com team.

      Answer
  • 3.8
    Rate your review 0
    0
    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    20%
    Same shit guys. I deposited 100 dollars

    Same shit guys. I deposited 100 dollars, for 24 hours raised up to 3300$ on the takeoff of GME, and oh my god, as soon as the stock took off, the application started to glitch wildly, stupidly did not open, no connection. In the end it was dumb for two hours until the stock went down. Tried to log in… Read more

    3 response time
    Reply to a review
    • Kuaniš Nurmaganbetov Azret Hagajeev 26 May 2021 in 11:30
      Rate your response 0
      0

      Not responsible. They didn’t give me my 100 bucks.

      Answer
    • Vlad X Azret Hagajeev 16 April 2021 in 21:24
      Rate your response 0
      0

      I read the negative reviews, so they have a working scheme.
      I got the same haircut three times. 2600$.

      Answer
    • Capital.com Azret Hagajeev 17 March 2021 in 11:16
      Rate your response 0
      0

      Good afternoon!
      Thank you for your comment. We are sorry to hear about the technical issues that occurred during trading. Please send us to [email protected] positions IDs that were affected in this situation, we will consider them and offer optimal solutions.

      Regards,
      Capital.com team.

      Answer
  • 1
    Rate your review 0
    +1
    0
    Trading instruments and assets
    20%
    Withdrawal speed
    20%
    Brokerage commission
    20%
    Technical support
    20%
    Didn't expect this app to be such...

    Didn’t expect this app to be such a let down, at least they would have refunded the rest of my money.

    1 answer
    Reply to a review
    • Capital.com Maksim Karmalʹskiy 15 March 2021 in 13:09
      Rate your response 0
      0

      Hello, Maxim!
      Thank you very much for your feedback. Please email us at [email protected] and we will help you with your withdrawal.

      Regards,
      Capital.com team

      Answer
  • 5
    Rate your review 0
    -3
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    100%
    Brokerage commission
    100%
    Technical support
    100%
    I am very satisfied. Simple, convenient and...

    I am very satisfied. Simple, convenient and reliable app! I recommend it!

    1 answer
    Reply to a review
    • Capital.com Yana 15 March 2021 in 12:12
      Rate your response 0
      0

      Good afternoon, Jana!
      Thank you very much for your feedback. We are happy to hear that you enjoy using our app. Keep trading and all the best!

      Regards,
      Capital.com team

      Answer
  • 1
    Rate your review 0
    +1
    0
    Trading instruments and assets
    20%
    Withdrawal speed
    20%
    Brokerage commission
    20%
    Technical support
    20%
    I had a bad experience today. I...

    I had a bad experience today. I bought bitcoin in the morning. Then I couldn’t enter until lunchtime, and there the losses are growing. I wanted to sell but I couldn’t get in. In the afternoon I managed to log in but the app was working very badly. I had to sell bitcoin with losses so I was afraid that… Read more

    2 response time
    Reply to a review
    • Capital.com Yana 15 March 2021 in 12:08
      Rate your response 0
      0

      Hello, Jana!
      Thank you very much for your feedback. We are glad that your issue has been resolved.

      Regards,
      Capital.com team

      Answer
    • Yana Yana 13 January 2021 in 14:43
      Rate your response 0
      0

      They refunded my money for a glitch in the app. I’m very happy! You can trust them. Recommend. Simple and convenient application. Fast withdrawal of funds.

      Answer
  • 1
    Rate your review 0
    +4
    0
    Trading instruments and assets
    20%
    Withdrawal speed
    20%
    Brokerage commission
    20%
    Technical support
    20%
    During the trading session my presence in...

    … Read more

    4 response time
    Reply to a review
    • Capital.com Nikolin Vitaliy 15 March 2021 in 13:02
      Rate your response 0
      0

      Good afternoon, Maxim!
      Thank you for your feedback. Please email us at [email protected] the positions ID number that was closed on that day and whether you were able to withdraw funds from the account. If not, please try another payment method, for example, bank transfer.

      Regards,
      Capital.com team

      Answer
    • Capital.com Nikolin Vitaliy 15 March 2021 in 12:56
      Rate your response 0
      0

      Hello, Vitaly!
      Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. On January 4, we had a technical issue on the Capital.com platform, which was resolved within a couple of hours. Please email us at [email protected] with the account ID and positions ID where the trades were closed and we will look into your situation.

      Regards,
      Capital.com team

      Answer
    • Maksim Karmalyskiy Nikolin Vitaliy 17 February 2021 in 12:15
      Rate your response 0
      0

      I have the same story, my account started to check again and at this time it was blocked and sold my shares, and now I can not even withdraw the rest of the money. Messages are not answered.

      Answer
    • Yana Nikolin Vitaliy 4 January 2021 in 23:23
      Rate your response 0
      0

      I have a case like this too. I can’t get in. And I lost about 2500$ I contacted support. They said they would solve this issue within a few days.

      Answer
  • 2.3
    Rate your review 0
    +2
    0
    Trading instruments and assets
    60%
    Withdrawal speed
    40%
    Brokerage commission
    20%
    Technical support
    60%
    Capital.com are scammers and thieves. I have...

    Capital.com are scammers and thieves. I have been trying to withdraw money from my trading account for two weeks. The representatives of the company say that their money is gone and it’s my problem that I can’t see the money on my bank account.

    2 response time
    Reply to a review
    • Victor Konstantin 24 May 2021 in 23:47
      Rate your response 0
      0

      Why are you responding to the capital exchange?

      Answer
    • Currency.com Konstantin 4 December 2020 in 12:31
      Rate your response 0
      0

      Good afternoon, Konstantin. Thank you for your feedback. As far as I know, our technical support team has resolved this issue with you, so we hope that your opinion has changed:) If you still have more questions, email us at [email protected] and we will help you.

      Answer
  • 3.8
    Rate your review 0
    -2
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    60%
    Brokerage commission
    60%
    Technical support
    80%
    Been using for a month, haven't noticed...

    Been using for a month, haven’t noticed a single joint. Everything is fast, nothing hangs. Very convenient and pleasant interface, nothing superfluous. Already withdrew, the money came within 2 hours. I can not say anything bad, at the moment only positive emotions

    1 answer
    Reply to a review
    • Currency.com Valeriy 4 December 2020 in 12:29
      Rate your response 0
      0

      Good afternoon, Valery. Thank you for your positive feedback. It really helps us to improve our crypto exchange:)

      Answer
  • 4.3
    Rate your review 0
    0
    0
    Trading instruments and assets
    100%
    Withdrawal speed
    60%
    Brokerage commission
    100%
    Technical support
    80%
    So I decided to try, registered, made...

    So I decided to try, registered, made a minimum deposit of 20 bucks and it went down in 5 seconds. That’s a shame. I deposited another 20 bucks, down again in 5 seconds. Shit… I’m going to deposit another 20 and another 20 and fuck, I’m all down!!! 80 bucks down! I was upset, but, stubborn, threw in… Read more

    1 answer
    Reply to a review
    • Currency.com Maksim 4 December 2020 in 12:28
      Rate your response 0
      0

      Good afternoon, Maxim. Thank you for your feedback. If your experience with us has changed, we would be happy to receive new feedback. If you still have questions or suggestions on how to improve our platform, email us at [email protected] and we’ll be happy to help 🙂

      Answer
  • 4.5
    Rate your review 0
    +4
    0
    Trading instruments and assets
    80%
    Withdrawal speed
    100%
    Brokerage commission
    80%
    Technical support
    100%
    Divorce. At first, it's hard to deposit...

    Divorce. At first, it’s hard to deposit 250 euros. Then they accidentally blow it, like the win-win robot blew it. And the commercials with the choppers. They sit on the phone for 2 hours, only distracting and annoying. Then beg to take a loan up to half a million, and again they have all the deals win-win… Read more

    2 response time
    Reply to a review
    • Liliya Rim Gdfjy 15 February 2021 in 18:18
      Rate your response 0
      0

      TX Capital is a company that seems to be a brokerage company, but it is not for sure. Not for sure, because the admins themselves are careful to avoid being mistaken for a brokerage project. At the same time, they talk a lot and thoroughly about financial markets, exchanges, shares and so on. That is, there is a fact that they offer us trading. To be more precise, not independent trading, but trust management, which is a favorite of various scammers.

      Is TX Capital a brokerage company? Of course not. These characters have nothing in common with brokerage activity in principle. In fact, it is a dangerous scam that only pretends to be a broker, but in reality it does not provide any thematic services. Everything boils down to the fact that we need to register here, open an account and give our money to incomprehensible people. And these incomprehensible professionals will manage our funds. It is not difficult to understand where they will end up.

      Answer
    • Currency.com Gdfjy 4 December 2020 in 12:28
      Rate your response 0
      0

      Good afternoon. Thank you for your feedback. If your experience with us has changed, we would welcome new feedback. If you still have questions or have suggestions on how to improve our platform, email us at [email protected] and we’ll be happy to help 🙂

      Answer
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