Busbud
Total reviews 14
2 complaints
2.8
Unconfirmed company
busbud.com
Go to the website
    Ease of use of the service
    36%
    Prices
    39%
    Variety of tours
    39%
    Support Service
    36%
    2.8

    Busbud reviews

    14
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  • 1
    Feedback approved for publication Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Do not use

    Do not use! No customer help at all, gave me the wrong pickup address for bus then have not replied to any of my emails regarding the issue has been weeks with trying to get contact. The whole website is set up to mislead people in the customer help section. Book directly with bus companies you will… Read more

    Minuses
    • Do not use! No customer help at all, gave me the wrong pickup address for bus then have not replied to any of my emails regarding the issue has been weeks with trying to get contact. The whole website is set up to mislead people in the customer help section. Book directly with bus companies you will not have this issue and save money as well.
  • 2
    Inaccurate feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    40%
    Variety of tours
    20%
    Support Service
    80%
    Scammers

    No ticket, no money.

    Minuses
    • 200
  • 1
    Inaccurate feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Divorce

    It’s a total scam people. Do not use this site, it’s a scam. You order a ticket, the ticket does not arrive and the money is not returned.

    Minuses
    • 100
  • 5
    Feedback approved for publication Rate your review 0
    0
    0
    Ease of use of the service
    100%
    Prices
    100%
    Variety of tours
    100%
    Support Service
    100%
    Everything's cool

    Comparing prices and booking tickets through Busbud is really easy. They have over 2 million bus and train routes in over than 80 countries. This gives me many options to choose the best option for our family. From ordering to traveling, Busbud provides the perfect service. This is especially important… Read more

    Positive
    • many buses and routes
    • just decoration
    • convenient application
    • cool loyalty program
    Minuses
    • No
  • 1
    Feedback approved for publication Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    una estafa en toda regla

    A totally unadvisable company… they don’t send you the ticket… when you finally manage to cancel the ticket they don’t give you the money back. There is no way to complain because they are based in the UK. They don’t answer your mails, and if they do, each time it’s a different person who "copy… Read more

  • 1
    Inaccurate feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Scammers

    I bought a ticket for the bus Burgas – Istanbul, came to the departure and I was not on the passenger list! I had to buy the ticket again!

    Positive
    • No
    Minuses
    • Deceived. I bought a ticket for the Burgas - Istanbul bus through them, arrived at the departure, but I was not on the list of passengers! I had to buy a ticket again!
  • 1.8
    Feedback approved for publication Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    40%
    Variety of tours
    60%
    Support Service
    20%
    Avoid this company

    First of all, when you buy a ticket, you only get a seat and that’s it. No bus number, no phone number to contact someone for clarification, in general complete uncertainty. Secondly, imagine a day and a half trip without air conditioning. It was just hell, it was 36 degrees in the cabin, two people… Read more

    Minuses
    • Air conditioning, internet, toilet, service - it's simply not there
  • 1
    Inaccurate feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Scammers

    Withdrawn 4 times from the card, while entering the data card issued "unknown error". Support service profanity, no one answers. Now we are dealing with it through our bank.

    Minuses
    • Scammers
  • 3.3
    Feedback approved for publication Rate your review 0
    0
    0
    Ease of use of the service
    80%
    Prices
    80%
    Variety of tours
    80%
    Support Service
    20%
    I wrote the following letter to the company:

    The terms and conditions of your firm:
    No refunds allowed
    No refunds
    Seller P-TRANS
    Departure:
    2023-07-09 17:25 KRAKOW
    26.05.2023 bought a bus ticket
    payment was made on 26.05.2023
    Transaction number: 3783646
    I happened to see that I got a refund on my card. No There were no messages from your… Read more

  • 1
    Feedback approved for publication Rate your review 1
    +1
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    100% AVOID booking through Busbud

    100% AVOID booking through Busbud. I followed the steps to cancel two tickets online that I had previously purchased as I had subsequently booked two tickets on a more convenient time bus that same day. However, on the day of travel I checked my emails and saw I had a 24 hour notification email for the… Read more

  • 1
    Credible feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    ***

    Fraudsters! Do not buy tickets on this website https://*** Firm BUSBUD – scammers! I bought a bus ticket, the money was written off, and without the 3D secure code. A few hours later my ticket was cancelled. But no one told me about this and the money was not returned. I found out about this when… Read more

    Positive
    • Fraudsters scammers
    Minuses
    • Fraudsters
  • 1
    Feedback approved for publication Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    BEWARE!!

    BEWARE – FALSE ADVERTISING – I just booked at ticket to Toronto for my daughter from Huntsville ON for tomorrow morning. On the website it indicated that departure from Huntsville On was 7:55am and she would arrive at Yorkdale around 12:15pm (totally reasonable timeline). When I received the ticket and… Read more

    Positive
    • None
    Minuses
    • False Advertising
  • 1
    Credible feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    READ ALL THE REVIEWS on BUSBUD

    ABSOLUTELY GARBAGE!
    My first failed attempt to book train tickets from Toronto to Montreal should have been a sign to use another company.
    What ended up happening is me receiving the confirmation and and tickets I bought for two passengers only for them to arrive at the train station and there only… Read more

    Positive
    • ZERO pros!
    Minuses
    • FRAUD COMPANY
  • 5
    Rate your review 0
    0
    Ease of use of the service
    100%
    Prices
    100%
    Variety of tours
    100%
    Support Service
    100%
    Most reviews of Busbud's online bus ticket...

    Most reviews of Busbud’s online bus ticket booking service are positive. The company’s customers like the following factors in its work: prompt refunds in case of cancellation, quality service, the ability to compare prices for buses and convenient ticket booking. And what do our readers have to say… Read more

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