Hello. In general, the bot is satisfied

Hello. In general, the bot is satisfied. You can really make money on it, but there are a few complaints… Here are some examples.
I trade on the stock exchange Binance and the minimum order size to USDT on the exchange is 10 USDT. The same minimum order size was also in the bot. With this order size it is comfortable to run bots with an amount of 800 USDT or more. But a couple of months ago in BitsGap the minimum order size was changed to 21 USDT, although on the exchange remained 10 USDT. Now, to run a bot with the same efficiency you need from 1700 USDT. No one warned about this change and did not explain why it is necessary. I asked a question in the tech support chat – after a few weeks I still haven’t gotten a sensible answer. The tech support is incompetent, to put it mildly. They take a long They couldn’t understand what I wanted from them at all. In the end, after a few weeks, I got an answer that our technicians really changed the size of the order and now it will be like this. After that I stopped the dialogue because it was pointless. It should be noted that I have the most expensive tariff, and in it The priority of technical support is declared.
It also happens that when there is a lot of volatility in the market, orders fly out of the order grid, i.e. the bot can skip the several orders. This, of course, affects the efficiency. Technical support says that it’s probably something I looked at wrong or something wrong made – the bot can not make a mistake!
Of the last – stopped correctly unloaded statistics. This is important for me, because I calculate the efficiency