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Hello, also can not withdraw money, twice...
Hello, also can not withdraw money, twice plpolnchla account to bind the card, then contacted support, they asked to pass verification with replenishment, and then sent these instructions, attached.
Instructions for receiving funds
1. On your balance should be the amount equal to the amount of receipt or more – this is done to protect the funds of the buyer.
2. Some banks may treat the crediting as a debit – this is due to freezing the amount on your card to confirm your identity. Confirmation means a sms-code sent by your bank, so we will understand that it is you who owns the card. This rule applies in accordance with the law of the Criminal Code of the Russian Federation, Article 174, on money laundering and legalization.
3. After entering the SMS-code from the bank, the funds will be received within 5-10 minutes. Then Sberbank security manager will contact you. Your funds will not be debited.
Answer a few questions:
1) Your country of residence
2) Whether the first rule in the instruction is observed (card balance should be not less than 9500 rubles)
3) Your phone number (authorization code will be sent there)
4) Bank you use