How to Delete a Bybit Account: Step-by-Step Guide

Published:10 December 2024

It is important to carefully prepare in advance if you are unsure how to delete your Bybit account. This is a significant step that requires attention and planning. Users may choose to deactivate their accounts for various reasons, such as switching to another platform, completing their trading activities, suspecting fraudulent activity, or simply deciding to stop using the exchange’s services.

In this guide, we will walk you through the entire process of deleting a Bybit account — from preparation for deactivation to a step-by-step guide and an explanation of the associated restrictions. Additionally, we will address common questions about reactivation, the use of personal data, and interactions with the support team.

How to delete your Bybit account

What Is Account Deactivation on Bybit?

On the Bybit cryptocurrency exchange, it is impossible to delete an account completely and permanently. Instead, the deactivation function is offered. This action temporarily blocks the account, preventing authentication, trading, and the use of other functions of the platform. However, unlike a permanent deletion, the account remains on the exchange servers and can be reactivated if necessary through technical support.

Permanent deletion of accounts on Bybit is not available. Deactivation can be a suitable solution to protect an account or to temporarily suspend the use of the platform.

What Happens to the Account After Deactivation?

After deactivating the account, the user loses access to all Bybit functions, including trading, staking, participation in Launchpad, and other services. In addition, any interaction via API, such as the use of trading bots, is stopped. All associated sub-accounts are also blocked.

Before deactivating an account, it is essential to withdraw funds from the exchange, close open positions and save the unique user identifier (UID). Without the UID, regaining access can be complicated. Once the deactivation process is complete, the account is immediately inaccessible.

Possibility of Account Recovery Through Bybit Support

Despite the loss of access, the account remains on the platform. It can be restored through the support service by submitting a request. The exchange verifies the UID and the reason for the recovery. This can be useful if you accidentally deactivate the account or return to trading after a while.

Reasons to Delete an Account

Before deciding how to delete a Bybit account, it is important to understand your main reasons to take this step. Sometimes deactivation is caused by external factors, for example, security issues or a change in preferences when choosing trading platform. Let’s look at the most common situations in which users decide to close their accounts.

Suspicious Activity

One of the main reasons for deleting a Bybit account is suspicious activity. If you notice unauthorized logins to your account or transactions that you did not make, this may indicate that your data may have been compromised.

Bybit account deactivation may be a temporary protection measure against fraudulent activity. For example, if malicious third parties have gained access to your account, temporary blocking may prevent unauthorized withdrawals or other unwanted actions.

Another common situation is receiving notifications of login attempts from unknown devices or countries. In these cases, we recommend to change your password immediately and consider deactivating your account to protect your funds.

Switching to Another Exchange

Another common reason is migration to an alternative trading platform. Users may want to close their accounts if they have decided to use an exchange that offers lower commissions, a wider range of tools, or local support.

For some traders, factors such as the convenience of the interface or the availability of national currencies are decisive. If the new platform meets all their needs, they may choose to close their Bybit account.

Before deleting a Bybit account, it is essential to withdraw all funds and close active positions. This will help to avoid financial losses and minimize risks.

End of Trading and Cease of Operations

One of the most common reasons for deleting an account is the decision to terminate trading activities or withdraw from the market. This may be related to personal circumstances, changes in financial goals, or loss of interest in cryptocurrency trading.

If you have decided to end your activity on the platform and do not plan to return, deactivating your Bybit account may be a sensible measure to protect your data and prevent account misuse. The deactivation process involves the permanent cessation of access to the exchange’s services.

why people decide to delete an account on Bybit

Personal Preferences

Sometimes the decision to delete an account on Bybit is made based on personal preferences and circumstances. For example, some users may decide to stop using the platform if their interests have changed and they want to focus on other types of investments or trading activities. It may also be due to dissatisfaction with the functionality of the exchange or preference for another cryptocurrency trading platform. In this case, the decision on how to deactivate the account will be a private and personal choice that depends on the user’s needs and goals.

Restrictions After Account Deactivation

After deactivating an account on Bybit, users face a number of restrictions that affect access to some of its services. It is important to understand that deactivation does not mean simply logging out; it implies complete cessation of interaction with the account. Let’s consider what specific restrictions occur after deactivating the account and how they may affect your experience of using the platform.

Inability of Authorization

Once you decide to delete your Bybit account, you will no longer be able to log in to it. All authorization data, such as username and password, will lose their validity. This means that you will not be able to use your old Bybit account to access the platform or perform any operations, even if you decide to change your mind later. All actions that were linked to your account become inaccessible, including viewing your trading data or participating in other services.

Blocking of All Exchange Products

After deactivating your account at Bybit, you also lose access to all products and services of the exchange. This includes trading functions, access to Launchpad to participate in new projects and staking opportunities to earn income from crypto assets. All operations related to these products will become impossible, and you will not be able to regain your access to them until you restore the account through the support service or create a new one, which is also not always possible after deactivation.

End of Interaction with APIs and Crypto Bots

Deleting a Bybit account automatically terminates access to all third-party services that were connected to the account via API. This includes cryptobots for automated trading, analytical tools and other integrations that you might have been using. If you previously set up a trading bot via API, you will no longer be able to make trades or transmit data after deleting the account. For users who actively use bots, it is important to save all the necessary information in advance so as not to lose access to strategic data.

Sub-Accounts: Automatic Blocking

Deleting a Bybit account also results in the automatic blocking of all associated sub-accounts. This means that if you manage several accounts under one main account, access to all of them will be terminated simultaneously. Sub-accounts depend on the main one, and after their deactivation, they lose functionality. Make sure to transfer or complete all active trades on the sub-accounts before deleting the main account.

Re-Registering on Bybit

After deciding to delete your account, the registration process again faces serious restrictions. The platform prohibits using the same email address or phone number that was linked to the deleted account. In addition, if the account passes through KYC verification, you will not be able to use the same documents and data again, including name, passport data, or other identification materials.

This restriction is intended to ensure security and prevent fraudulent activities. If you want to open a new account, make sure you have new data for registration. This aspect should be considered when making the decision to deactivate, especially if you plan to use the platform again in the future. Deleting a Bybit account permanently is a matter that requires a clear understanding of all the consequences, including the impossibility of reusing the information.

Withdrawal of Funds from the Exchange

Before proceeding with the deletion of the account, make sure that all funds have been withdrawn from the exchange. After deactivating the account, access to your assets will be impossible. Here are some steps that will help to make the withdrawal of funds safe:

  • Choosing a crypto wallet or secure platform. It is recommended to use hardware wallets such as Ledger or Trezor to store large sums. If you prefer software wallets, choose proven solutions with a high level of security, such as Trust Wallet or MetaMask. For temporary storage of funds, you can use centralized platforms, but only those with a good reputation.
  • Verification of the address. Before sending funds, carefully check the wallet address. Mistakes can lead to loss of assets.
  • Withdrawal of all assets. Check the balance of all coins so as not to accidentally leave small remnants on the exchange.
  • The withdrawal process is a key stage before deactivating the account at Bybit. Do not skip it to avoid financial losses.
Withdrawal of funds from the Bybit exchange

Saving the User Identifier (UID)

The UID is the unique identifier of your account that may be required to interact with customer service. If you decide to restore access to the account or solve a problem related to past activities, the UID will be an important tool. To keep it:

  • Log in to your account and look for your UID in the profile.
  • Write it down in a safe place, such as a protected cloud storage or a paper notebook.

After deactivating the Bybit account, access to this identifier will be lost. This can make data recovery or dispute resolution difficult.

Extra Security Measures for Hacking Incidents

If the reason for deleting the account is suspected hacking, setting up additional protection should be a priority. Even after deactivating the account, it is worth taking measures to protect your crypto activity:

  • Change of all passwords. Update passwords on related services, especially on the email used to register on Bybit.
  • Activation of two-factor authentication (2FA). Use apps like Google Authenticator or Authy to protect other accounts.
  • Verification of devices. Make sure your devices are not compromised. Use anti-virus programs to check for malware.

Taking these measures will help prevent future threats and ensure the security of your data. If you plan to completely terminate Bybit, it is important to close all possible vulnerabilities. Permanently deleting the Bybit account is not only a matter of ending trading, but also ensuring that your data remains safe.

Managing Your Account Deactivation

The process of deactivating the account is relatively simple, but it requires attention.

Step-By-Step Guide

To start the account deletion process, first log in to the Bybit platform. Then, open the settings menu and look for the “Account and Security” section, which contains all the account management parameters.

In the “Account and Security” subsection, scroll down to the block related to account activity. There you will find the option to deactivate the account.

The platform will ask you to choose the reason for account deletion. It may be suspected hacking, switching to another exchange or termination of trading. Choose the most suitable option.

After choosing the reason, the platform will request confirmation of the action. Make sure you have saved all the important data and confirm the request. Your account will be deactivated.

If you follow this step-by-step guide to delete the account on Bybit, the process will take only a few minutes. But before this, it is important to familiarize yourself with a number of recommendations.

The UID of your account is a unique identifier that may be required in case of contacting customer service. If you do not save it before deactivating the account, it will be more difficult to regain access.
Before removing the account, study the restrictions imposed by deactivation. You will no longer be able to:

  • Log in to the platform.
  • Use Bybit products such as Launchpad or staking.
  • Register again using the same email, phone number, or documents (IDs) for verification.

If you are not sure about your decision, consider temporarily disabling access to the account or checking with customer service.

Managing Your Bybit Account Deactivation

How to Delete an Account Through Customer Service

If you are unable to delete your account yourself, an alternative is to contact customer service. Let’s look at the step-by-step process for submitting an application, as well as how to confirm fraudulent activity and how long it may take to process the application.

Instructions for Submitting an Application

To delete your Bybit account via customer support, follow these steps:

  • Complete the form in the “Submit Request” section. On the official website of Bybit, go to the “Customer Service” section and select the “Submit Request” option.
  • Choose the subject of the application. From the proposed topics, select the category “Bybit account login, KYC, and other requests”. This will allow you to direct your inquiry to the correct department more quickly.
  • Indicate the UID and the details of the problem. In the form, be sure to provide your unique user identifier (UID). Also, describe in detail the reason for removing the account and specify why you want to perform this process through customer service.

These instructions will help you understand how to delete a Bybit account with the help of customer support if standard methods are not available.

How to Confirm Fraudulent Activity

If the account removing request is related to suspected fraudulent activity, please provide the necessary evidence:

  • Attach screenshots. Include images that confirm unauthorized actions, such as logins from unknown devices or suspicious transactions.
  • Add other tests. Documents or data that help support your request (for example, notifications of hacking attempts or confirmations of third-party services).

These steps are especially important if you are worried about security and want to know how to permanently delete your Bybit account.

Application Processing Time

The processing time of account deletion requests through Bybit customer service depends on the system load and the complexity of the case. Generally, security-related requests are treated with priority and take 1-5 business days.

Customer service may contact you to clarify details or confirm your identity. It is important to respond quickly to your requests to speed up the process.

FAQ

In this section, we have collected answers to the most common questions that may arise when deleting or deactivating an account on Bybit.

Can the old email or phone number be used for a new account?

No, when deleting or deactivating the account, your data such as email and phone number are blocked to prevent reuse. This is part of Bybit’s policy to prevent fraudulent activities.

If you are trying to create a new account and encounter problems due to old data, contact customer service. This is especially important for those who have recently completed the Bybit account deletion process.

How to reactivate an account after deactivation?

If you have temporarily deactivated your account and want to restore it, follow these steps:

  • Contact the customer service. Use the “Submit Request” section on the Bybit website, selecting the “Account and Security” topic.
  • Conditions and time constraints. The account can only be restored within a certain period after deactivation. Generally, this period is up to 30 days, but the exact deadlines may vary.
  • Confirm your identity. Provide your UID, email, and other information to prove that you are the owner of the account.

These actions will help you decide how to delete your Bybit account.

How to reactivate an account after deactivation

What to do if your account has been hacked?

If you suspect that your Bybit account has been hacked, act immediately:

  • Deactivate all active sessions. Log in to your account (if possible) and close all sessions on the security settings page.
  • Contact the support. Fill out the application form and select the topic “Fraudulent Activity”. Provide details of the problem, attach screenshots and any evidence of the hack.
  • Set up additional protection. Once you have regained access, enable two-step authentication (2FA) and change your password.

In case of account hacking, it is also important to check the transaction history to make sure that no withdrawals of funds or suspicious actions have been made.

Security Tips to Safeguard Your Bybit Account

Securing your account on the Bybit platform is key to avoid hacks and loss of funds. By following the recommendations below, you can protect your account against attackers.

Two-Step Authentication (2FA)

One of the safest methods to protect your account is to enable two-factor authentication (2FA). This method adds an additional layer of security, requiring a login confirmation through an application such as Google Authenticator. To set it up:

  • Go to the “Account and Security” section.
  • Find the 2FA option and follow the instructions.
  • Download the application to generate codes (for example, Google Authenticator).
  • Link the app to your account by scanning the QR code.

Why is it important? Even if an attacker gets your password, they won’t be able to get in without the unique code that is only generated on your device.

Whitelist for Cryptocurrency Withdrawals

The white list of withdrawal addresses is a function that allows you to establish a list of reliable wallets. Funds can only be sent to previously specified addresses, preventing unauthorized withdrawals. To create a whitelist:

  • Go to the security settings of your account.
  • Look for the “Withdrawal Addresses” section.
  • Add the addresses of your wallets and confirm via email or 2FA.

Why is it necessary? If an attacker gains access to your account, he will not be able to withdraw funds to an unknown address, even if he deactivates your account.

Regular Change of Passwords

Changing your password regularly is one of the simplest and most effective security measures. Updating your credentials regularly reduces the risk of unauthorized access, especially if your data may have been compromised on other platforms. We recommend changing your password at least every 3-6 months.

Tips for creating a strong password:

  • Use a combination of uppercase letters, lowercase letters, numbers and special characters.
  • The minimum length must be 12 characters.
  • Avoid obvious phrases like your date of birth or name.

If you notice suspicious activity, for example, unauthorized login, then the first action is to change your password. In these cases, you might also be wondering how to delete your Bybit account in case of a hack. Instead of deleting it, you can strengthen the protection of the account with new passwords.

Using a Unique Email Address for Exchange Operations

It is important to use a separate email only for operations in Bybit. This will protect your main email from spam, phishing, and other threats related to data exposure.

Why is it important to use a single email?

  • Increases the security of the account, preventing attackers from accessing through public email addresses.
  • It facilitates the tracking of correspondence related only to the operations of the exchange.
  • Reduce the risk of cyber attacks on your main email.

When creating a new email account for the exchange, make sure to use a strong password and set up two-step authentication. If necessary, it will also facilitate the recovery of access, without the need to look for how to delete your Bybit account after a hack.

Recommendations Before Deleting Your Account on Bybit

Before deleting your Bybit account, it is important to consider all the available alternatives and make sure that it is necessary. You may be able to solve the issue more conservatively, maintaining access to the platform and its features. Additionally, if you choose to switch to a different exchange, selecting the new platform carefully will be crucial to continuing your trading activities.

Alternatives to Deactivating the Account

Before looking for instructions on how to delete your Bybit account, consider whether you have any other options:

  1. Temporary deactivation of the account. If you want to pause trading, you can temporarily suspend account activity. This will keep your data and assets.
  2. Password change. In case of suspected hacking, sometimes it is enough to change the password and activate additional security measures, such as two-step authentication.
  3. Contact the support. If you have technical problems or doubts about the functions of the platform, Bybit support can help you solve them without deleting the account.

These options will allow you to maintain access to the platform without unnecessary losses.

How to Choose a New Trading Platform

If you have decided to delete your Bybit account and are looking for an alternative, it is important to consider several factors:

  1. Regulations and licenses. Make sure that the new exchange is regulated by competent financial authorities. This will ensure the safety of your funds.
  2. Commissions and trading conditions. Compare trading commissions, minimum deposits and other conditions to avoid hidden expenses.
  3. User reviews. Check the reviews of other traders to understand how reliable the platform is.

Before signing up for a new exchange, also make sure that it offers the tools and currency pairs that you need. This approach will avoid unpleasant surprises and make the transition as comfortable as possible.

Conclusion

Deleting your Bybit account is an important decision that requires a thoughtful approach. It is crucial to understand all the consequences and follow the necessary steps according to the recommendations of the platform. If you decide to permanently deactivate your Bybit account, follow all the steps indicated in the instructions to avoid errors. To successfully delete the account, make sure:

  1. Transfer all assets to a secure wallet or another platform.
  2. Keep the user identifier (UID) for future consultations with the support.
  3. Confirm the deletion by following all the steps indicated in the “Account and Security” section.
  4. Make sure that you understand the limitations, such as the impossibility of registering again with the same data.

These steps will help you complete the process without complications. Even if you do not plan to use the platform again, maintaining the confidentiality and security of your data remains a priority. Changing passwords regularly, using a single email for exchange operations and setting up two-step authentication are basic steps that will help minimize hacking risks. If you suspect fraudulent activity, be sure to contact Bybit support.

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