More honest opinions from real people about the company YOOX
Company review statistics for YOOX5 reviews
25%75%
Assortment of goods
Convenience of order placement
Operation of the store's delivery service
Convenience of returning goods
Purchase returns
This is the first time we ordered a jacket from this online store and the last. The jacket came torn, filed a return on 12/26/21. Since 19/01/22 it is lying at the customs in Italy. Tried to contact customer service by phone – number does not exist. Wrote to e-mail – ignored. Said I would wait up to 3 months for parcel to be found. Wanted to buy a good thing and received a bunch of problems. Zero service.