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Service
60%
Personnel
60%
Quality
60%
Reliability
40%
Safe but unreliable
Wise decided unilaterally to block all monies coming into my account without warning me.
The result for me was I could see my account was active to send funds and therefore I naively beleived fully functional but Wise had unknown to be blocked all incoming funds.
Consequently I unnecessarily upset payers by accusing them of being late in paying.
Wise had decided without warning me blocked all funds coming into may account until I had added a further layer of identity verification.
I then discovered how difficult it is to contact the Wise help center to ressolve an issue.
There is no obvious email, chat or phone number (in my language) merely a long list of FAQs.
To conclude, whilst Wise when it works is currently an excellent system (until such time as blockchain alternatives are readily available) it is necessary to maintain an alternative system for when Wise unilaterally decides to (partially) block accounts.
Positive
Flexible, rapid, safe
Minuses
Unreliable
More honest opinions from real people about the company Wise
Renata Stephani1 year ago
1
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+1
0
Purely fraudulent scheme!!!
Refilled my account wise, immediately blocked the account, on checking the documents do not see clearly the face, or something else, I sent new photos, wait! Vertification was requested last month and it was successfully passed!!! Given that they have all the documents (I have a residence permit), the... Read more
Anonymous user2 years ago
1
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+1
0
The scammers
Divorce money went where it is unclear where technical support is silent posoniki
Ruslan Bekov2 years ago
1
Rate your review1
+1
0
No trust!!!
The company is a scammer. They block the account without explaining the reason. Believe me, this is a purely fraudulent tactic.
Safe but unreliable
Wise decided unilaterally to block all monies coming into my account without warning me.
The result for me was I could see my account was active to send funds and therefore I naively beleived fully functional but Wise had unknown to be blocked all incoming funds.
Consequently I unnecessarily upset payers by accusing them of being late in paying.
Wise had decided without warning me blocked all funds coming into may account until I had added a further layer of identity verification.
I then discovered how difficult it is to contact the Wise help center to ressolve an issue.
There is no obvious email, chat or phone number (in my language) merely a long list of FAQs.
To conclude, whilst Wise when it works is currently an excellent system (until such time as blockchain alternatives are readily available) it is necessary to maintain an alternative system for when Wise unilaterally decides to (partially) block accounts.