Terrible company.. Vestiaire Collective- I don’t recommend

Vestiaire Collective

Total reviews 4

1 complaint

1.6

Unconfirmed company

vestiairecollective.com

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Company Review Vestiaire Collective

24 September 2024 at 18:12 • Year of use: 2021

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Assortment of goods
20%
Convenience of order placement
20%
Operation of the store's delivery service
20%
Convenience of returning goods
20%

Terrible company
I’ve just listed a Cartier C De Cartier bag that I bought my wife for Xmas a few years ago. With it I have the original receipt from Cartier and a delivery note from selfridges, a stamped Certificate of authenticity from Cartier, the dust bag, and the original box.

All details were sent over and today they advised they couldn’t list it as they couldnt confirm the authenticity.

What complete nonsense, I have even sold a Louis Vuitton bag in the past on the site.

I’m pleased they have a poor rating on here as the service is the worse I’ve seen in a long time.

Don’t waste your time with them and go elsewhere. I tried their online chat and afte querying their decision they just ignored me and closed the chat.

This is as a seller, I would never buy from them with this service,, and all the poor reviews co firm this
Minuses
I've just listed a Cartier C De Cartier bag that I bought my wife for Xmas a few years ago. With it I have the original receipt from Cartier and a delivery note from selfridges, a stamped Certificate of authenticity from Cartier, the dust bag, and the original box. All details were sent over and today they advised they couldn't list it as they couldnt confirm the authenticity. What complete nonsense, I have even sold a Louis Vuitton bag in the past on the site. I'm pleased they have a poor rating on here as the service is the worse I've seen in a long time. Don't waste your time with them and go elsewhere. I tried their online chat and afte querying their decision they just ignored me and closed the chat. This is as a seller, I would never buy from them with this service,, and all the poor reviews co firm this
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I don't recommend it

More honest opinions from real people about the company Vestiaire Collective

Alexandra G 12 months ago
1
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0
0
Not to be trusted !
NOT TO BE TRUSTED ! I got to know this app because of a friend, I wanted to buy a bag and I wanted to try first to save some money and buy it here instead of a store because I heard it was reliable. We were both my friend and I looking for a bag and we found one we like, the same day we order the... Read more
Kim Free 1 year ago
1
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0
0
Vais a perder vuestra mercancía
When I made a sale, the person who received the product complained about something that they did not want to tell me and for which I could not discuss anything. He returned the product to me and to receive my product back DHL asked me to pay 53€ of customs charges !!!! To get back something that is... Read more
Oliver 4 years ago
3.5
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0
0
Both buyers and sellers have problems with...
Both buyers and sellers have problems with service. For example, support often does not help either the former or the latter. There are also situations when things are returned to sellers, recognizing them to be inadequate. There are also problems with receiving money for items sold. Have you used Vestiaire... Read more

Terrible company

More honest opinions from real people about the company Vestiaire Collective

Not to be trusted !

Vais a perder vuestra mercancía

Both buyers and sellers have problems with...