More honest opinions from real people about the company Tiqets
Company review statistics for Tiqets14 reviews
36%64% 
36%64% Ease of use of the service
Prices
Variety of tours
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Convenient App, but Ticket Delay Was Stressful
I decided to try Tiqets when we were planning a family trip to Rome. The service seemed convenient, and the interface was simple enough. However, I had an issue when buying tickets to the Vatican. I paid right away, but the confirmation email didn’t arrive for almost 24 hours. I started to worry that the payment was lost.
I contacted support — they responded fairly quickly and promised to investigate. A few hours later, I finally received the email with the ticket.
In the end, we had no problem entering the museum, but the situation left a bit of a bad aftertaste. Maybe it was a one-time glitch, but I’ll be more cautious next time. The service itself isn’t bad — the app is convenient, and there are a lot of interesting offers — but the ticket delay definitely affected my impression. I hope they work on fixing that.