I’m processing the acceptance of an inheritance. All documents with personal information and a million details are forwarded by email, correspondence has been going on for three months now. They don’t give advice over the phone, they don’t meet with clients in person. I asked for an appointment for personal data security reasons. I was told that the issue could be resolved through the mail. After receiving the letter, I still have 30 days to respond. So the decision The question stretches for at least 5-6 months, while all lending institutions act in a similar situation for a maximum of 7 days. Disgusting service and customer service, I strongly advise against using the services of this broker!