Dear S. Vega, We are pleased to...

Dear S. Vega,

We are pleased to hear that our infrastructure – specifically the speed of your limit orders and the flexibility between Quick Trading and CFD modes – is meeting your standards for high volatility.

Reliable execution and access to a deep liquidity pool are fundamental to providing a professional trading environment, and it is rewarding to know that this technical focus is translating into a seamless experience for your strategies. We are also glad to hear that our educational resources and strategies are helping you expand your market knowledge. We appreciate your candid feedback regarding our support ticket system. We understand that in fast-moving markets, any communication friction can be frustrating. Our team is working hard to improve our services. If you have any additional suggestions, please share them with us.

Best regards,
Pocket Broker Team