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Trading instruments and assets
80%
Withdrawal speed
100%
Brokerage commission
100%
Technical support
80%
I couldn't call my XP perfect, but still a good one
I think I was a little bit confused with trading here in the first place. It was difficult to distinguish the modes of trading, since my first impression was all about how to get used to time based trading.
Sure, later, I figured out that they have different accounts for different trading types, but it still wasn’t easy to start. The positive thing is that nothing happened with my deposit. I put some money into the account with my binance wallet that is still here. It was fast and safe XP. Trading costs seemed to be pretty cheap too, matching the quality of the service.
Minuses
The major con, as I’ve already written about, is the complicated system of trading modes. For beginners, like me, it’s hard to understand at the start. Support works fast, but it’s AI. Needs some time to connect with a real specialist. I think it was better to stick to humans:)
Pocket Broker Team
Munah bin Suriani
15 April 2025 at 16:29
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Dear Munah bin Suriani,
Thank you for your detailed and constructive review — we truly appreciate you sharing both the pros and the cons of your experience with us.
We understand that getting started, especially with different trading modes, can be a bit confusing at first. Our goal is to provide options for all types of traders, but we agree — the user journey should be as simple and clear as possible, particularly for beginners. Your feedback helps us improve, and we’re actively working on making the platform even more intuitive.
We’re also glad to hear that your deposit process was smooth and secure via Binance — that’s great news! And regarding the support — thanks for the heads-up! While our AI is designed to respond quickly, we’re looking into making human interaction faster and easier to access.
If you ever need help understanding the trading modes or anything else, don’t hesitate to reach out — we’re always here to assist!
I couldn't call my XP perfect, but still a good one
I think I was a little bit confused with trading here in the first place. It was difficult to distinguish the modes of trading, since my first impression was all about how to get used to time based trading.
Sure, later, I figured out that they have different accounts for different trading types, but it still wasn’t easy to start. The positive thing is that nothing happened with my deposit. I put some money into the account with my binance wallet that is still here. It was fast and safe XP. Trading costs seemed to be pretty cheap too, matching the quality of the service.