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Be careful! There are a lot of...
Be careful! There are a lot of hidden conventions and rules observed/created in order to screw the client as powerfully and reliably as possible.
Transferred 17 USDT from the exchange to their USDT account, as it turned out later, through the wrong network. It turns out: "ETH and USDT share the same network – ERC-20. You made a transfer to an address in the BEP-20 network, which we do not work with. I had a lot of money in my pocket, and then they kindly offer to help. And then they kindly offer to help: "Please provide a Binance address where we can order transaction refund. The refund fee is 100 USD, top up your wallet with this amount;
If they are technically able to order a refund on an erroneous transaction, the commission of which was $1 and ask for it $100, then their interest is that customers allow such errors are obvious.