• Company Review Omio
    3.5
    Feedback approved for publication Rate your review 0
    0
    Ease of use of the service
    60%
    Prices
    80%
    Variety of tours
    80%
    Support Service
    60%

    Ticket issues ruined part of my day

    I used Omio to book a Greyhound bus in the US, but things didn’t go as smoothly as expected. When I tried to scan the digital ticket at the terminal, the barcode wouldn’t read. I had to wait in line and explain the issue to the staff, who manually checked me in after verifying the booking code online. It was stressful and delayed my trip by 30 minutes. Customer support responded eventually, but only after I left the station. I like that Omio gives a wide range of transport options, but better ticket compatibility with local systems would make a big difference.

    Positive
    • Multiple transport options
    Minuses
    • Barcode issues
    • unreliable digital tickets

More honest opinions from real people about the company Omio

  • Ekaterina Talizina 2 years ago
    4
    Rate your review 0
    0
    0

    Omyo tickets

    very often I buy through the application, I like it, it has always been without problems. I bought tickets here half a month earlier and I can't return the tickets, as the date has changed
  • Sergey Nikolaevich 3 years ago
    1
    Rate your review 1
    +1
    0

    Buying a ticket

    I had to go from Warsaw to Belarus. I found this service, I do not understand what I bought. Money was taken off the ticket does not exist, there is no feedback. In general, I do not recommend this company to anyone.
  • Anonymous user 3 years ago
    2.8
    Rate your review 0
    0
    0

    There was no ticket when boarding. I had to buy a new ticket

    I bought tickets for the bus Riga-Tallinn on 29.07 at 19.00 in Omio. On boarding it turned out that there was no ticket. I had to buy a new ticket.
Company review statistics for Omio
3.9
14 reviews
77%23%
Ease of use of the service
78%
Prices
75%
Variety of tours
83%
Support Service
72%
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