Main » Ratings » Ticketing Services » Is Omio a Scam? » Reviews » Testimonial no 73846
Omio
Total reviews 13
1 complaint
3.9
Unconfirmed company
omio.com
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  • Company Review Omio
    • Year of use: 2025
    4
    Feedback approved for publication Rate your review 0
    0
    Ease of use of the service
    80%
    Prices
    80%
    Variety of tours
    80%
    Support Service
    80%

    Almost perfect, but a little slow

    I used Omio to book a regional train in Spain, and overall, it worked fine. I liked that I could see all the available times and choose the most convenient one. The digital ticket came quickly by email, and I was able to show it on my phone at the station. However, there was a bit of a lag when I tried to access the app offline — it took a while to load the ticket. Also, customer service was slow when I asked about a refund policy. Still, the actual booking experience was good, and I’d use Omio again for train trips. Just hope they improve speed and support response times.

    Positive
    • Clear schedule view
    • digital tickets
    Minuses
    • App slowness
    • customer service
    Reply to a review
    I recommend it

More honest opinions from real people about the company Omio

  • Ekaterina Talizina 2 years ago
    4
    Rate your review 0
    0
    0

    Omyo tickets

    very often I buy through the application, I like it, it has always been without problems. I bought tickets here half a month earlier and I can't return the tickets, as the date has changed
  • Sergey Nikolaevich 3 years ago
    1
    Rate your review 1
    +1
    0

    Buying a ticket

    I had to go from Warsaw to Belarus. I found this service, I do not understand what I bought. Money was taken off the ticket does not exist, there is no feedback. In general, I do not recommend this company to anyone.
  • Anonymous user 3 years ago
    2.8
    Rate your review 0
    0
    0

    There was no ticket when boarding. I had to buy a new ticket

    I bought tickets for the bus Riga-Tallinn on 29.07 at 19.00 in Omio. On boarding it turned out that there was no ticket. I had to buy a new ticket.
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Company review statistics for Omio
3.9
14 reviews
77%23%
Ease of use of the service
78%
Prices
75%
Variety of tours
83%
Support Service
72%
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TTicket Booking
14/42
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