MiniInTheBox is this a scam? Review and Customers Reviews

MiniInTheBox – is an international retail and wholesale platform for a variety of Chinese-made goods. The company is one of the leaders in international online trading and offers its customers low prices and quality service.

The company is officially registered in Hong Kong and has offices in China and the United States. Today it is a dynamically developing service, inviting not only buyers, but also sellers of quality goods to its platform. But isn’t it a scam online store MiniInTheBox?

 

Why MiniInTheBox

The MiniInTheBox online hypermarket is a place where you can buy almost any product for yourself, your family and your home. There are thousands of items, among which you are sure to find what you need. The special advantage of the online store is the possibility of international express delivery, which means that you can receive your order within 3-5 days after placing the order. Also among the advantages customers highlight:

• A huge range of goods.
• Professional support service.
• Tracking a parcel.
• Quality merchandise.
• Verified suppliers.
• A large number of stocks.
• Convenient methods of payment.

According to the website miniinthebox.com supplies only the best products, the quality of which is guaranteed by the manufacturer. Moreover, if you encounter the receipt of low-quality or not corresponding to the order, you can always return or exchange it in accordance with the established rules of the online store.

What you can buy at MiniInZeBox

MiniInTheBox contains hundreds of thousands of items, which are divided into thematic categories.

Women’s clothing

In this category of the catalog you can choose dresses, blouses, skirts and pants, swimwear, underwear, outerwear, casual wear, holiday dresses, sweaters and cardigans, tops and blouses and much more. Please note, the category also offers a collection of larger sizes.

Men’s clothing

Men’s clothing on the site presented shirts and T-shirts, pants and shorts, outerwear, sweatshirts and jackets, hats, accessories, holiday dresses, as well as clothes in ethnic style.

Weddings and Holidays

In this section of the catalog you will find dresses for mother and bridesmaids, party accessories, wedding dresses, gifts and souvenirs for parties, dresses for a special occasion, clothes and shoes for dancing, evening handbags, hats and much more.

Shoes and bags

Here you will find women’s men’s shoes, children’s shoes, men’s, women’s and children’s bags, dancing shoes, as well as sports shoes.

Children’s clothing

In this category you can buy clothes for boys and girls, children’s accessories, clothes for parties, clothes for sports and much more.

Costume jewelry and watches

Here you will find men’s and women’s watches, custom jewelry, jewelry for weddings and other holidays, fashionable women’s jewelry and men’s costume jewelry. Also in the category are engraved accessories for pets.

Home and Garden

Here you will find a variety of home textiles, bathroom accessories, paintings and posters, home decorations, products from the category of smart home, everything for the kitchen and dining room, as well as various products for the garden.

Lighting

This category includes LED strips, LED strips, pendant lights, chandeliers and ceiling fans, interior lighting, as well as Christmas lights and various lamps and sconces.

Sports and tourism

On this site you can buy any goods for cycling, skating, scooters and roller skates, skateboards, products for fishing, products for skiing and snowboarding, products for surfing, as well as products for sports tourism.

Toys and Hobbies

This category includes holiday costumes, toys, board games, pet supplies, travel goods, musical instruments, and Christmas props.

Beauty and Health

Here you will find wigs and overlays, makeup and beauty products, massagers, hair removal products, everything for manicures, products for tattoos and body art, corrective underwear, and much more.

Phone Accessories

This category includes cell phones, universal accessories, phone cases, cases for tablets, accessories for smart watches, protective films and glasses, cables and chargers.

Electronics

Here you will find home security products, electronics for personal care, home audio and video, original gadgets, Smart electronics, office computers and tablets, as well as various tools and equipment.

Auto Electronics

In this section car enthusiasts can buy dvd players, car interior accessories, car parts, lighting fixtures, motorcycle and ATV accessories.

 

 

How to find the right product at miniinthebox.com

To find the necessary products in the online store you can use the search function or select the necessary category in the catalog and see all the offers. You can also use the recommendations of the service, where you will find the most popular categories of goods, as well as sales hits and recommended products.

Product card

By selecting the desired product on the website miniinthebox.com. You can go to its card to read a detailed description. In the product card you will find a product review, user reviews and seller’s recommendations. Also here you can choose the size and color of the product and see detailed photos. From the card you can add the item to “Favorites” or put it in the “Shopping cart” to make a purchase.

 

 

How to order from MiniInTheBox

Only registered users of the online store can place an order in MiniInTheBox. Creating an account is necessary to be able to check the status of the order, track it, as well as to communicate with the support service and receive various bonuses.

How to register at miniinthebox.com

To register on the website miniinthebox.com hover your cursor over the “Login” button in the upper right corner of the page and click on the “Register” button. After that, the registration form will open in front of you, where you need to specify the e-mail, confirm your e-mail and come up with a password. Also here you have to specify the country of delivery. Then you have to accept the general terms and conditions of MiniInTheBox and click on the “Register” button.

Personal Cabinet

After registering in the online store, you will immediately get into a personal cabinet, which has the following sections:

• My orders. Find out details about your orders and track their status and delivery.
• My Favorites. Here you can create a list of your favorite products so you can return to checkout later.
• My post-purchase questionsи. Your support questions about the product you purchased will be displayed here.
• My pre-purchase requests. This will display your support requests for items you still want to buy.
• My internal account. Here you will see the amount of your accumulated bonuses, with which you can also pay for purchases.
• My coupons. This will display the promotional coupons available to you from merchants. You can use the coupons at checkout.
• Notification of availability. Here you can view service notifications about the availability of the items you wanted to buy, but they were out of stock.
• Address book. You can edit and add delivery addresses.
• Payment methods. Here you can edit and add payment methods that are convenient for you.
• Page settings. You can edit your personal data and change your password.
• Mailing list. On this page of your personal account, you can manage your subscriptions to receive the emails that are most important to you.

How to place an order

To place your order online miniinthebox.com. First of all, you need to register and log in to your account. After that, find the goods you want to buy, specify the required quantity and click on the “Add to cart” button. Then you should go to your cart and find out the total price of your order by clicking on “Estimate delivery price”. After that you should specify your shipping address, shipping method, choose a convenient method of payment and pay for your order. If you do not want to pay for your order immediately, you can click on “Place Order” to pay for it later from your personal account. Please note that order processing begins after payment confirmation is received. Once the item has shipped, you will receive an email notification of delivery, which will contain tracking information for the parcel.

Additional features

MiniInTheBox.com cares about each of its customers, so here you will find additional services and instructions to help you understand the service and make your purchases quickly and easily.

Knowledge Base

The knowledge base of the online store will familiarize you with detailed instructions on how to buy on the site, track your orders, pay for your purchases, etc. Here you will learn what guarantees the service gives, get acquainted with the answers to the most frequent users’ questions, learn what to do if there are problems, and also ask questions to the support service.

Company News

News of the company will introduce you to the new products on the market, tips from professionals on how to take care of technology and clothing, how to buy products at a wholesale price, as well as a selection of the most interesting and unusual products in the online store.

Order Tracking

The “Order Tracking” feature lets you know exactly what stage of delivery your package is at. To track your order, go to the “Order Tracking” page, select the item you want to track and enter the tracking number. After that you will get full information about the movement of your parcel.

Product testing

MiniInTheBox.com team cares about its customers, and personally tests all incoming goods. Please note that all products in the MiniInTheBox.com online store undergo a multi-level inspection, after which the quality control stamp is applied to the package of the parcel. Only after that the goods are sent to the buyer.

Size tables

When buying clothes and shoes, you can use the manufacturer’s size chart to choose the thing that fits you exactly in your size. You will also get tips on how to take measurements to determine your exact size.

Service mailing list

By subscribing to the service’s newsletter, you’ll receive the best deals and notifications about new products, discounts, and promotions. You can also receive individual discount coupons that will allow you to save on your purchases.

 

Mobile application

For fast and convenient shopping MiniInTheBox offers its customers an official mobile app. With the app you can buy various products anywhere in the world and get additional discounts and bonuses. The application is available for download on Google Play and App Store.

 

Payment and delivery at MiniInTheBox

MiniInTheBox offers its customers a variety of payment and delivery methods. Thanks to cooperation with reliable transportation companies the online store delivers its products all over the world in the shortest possible time.

How to pay for the order

MiniInTheBox offers its customers a variety of payment methods. You can pay for your order in the online store by the following methods:

• Bank cards. If you choose this method of payment, you need to specify your payment data and make the payment. Please note that MiniInTheBox.com does not store and does not view your personal payment information. Internet-shop accepts for payment cards payment systems Visa, MasterCard and American Express of almost every country in the world.
• PayPal. A reliable system for paying for your online purchases. Your purchases through PayPal you can pay from anywhere in the world using credit/debit card or electronic payments.
• Yandex.Money. This is an affordable and safe way to pay online. If you don’t have a YAD account, you need to open one on the payment system’s website.
• WebMoney. When choosing this payment method you will be redirected to the official website of the system Webmoney where by following the instructions you can make a payment.
• QIWI Wallet. Payment via the system QIWI is possible if you have a personal account in the system.

Other world payment systems are also accepted.

Ways to deliver the product

The online store offers the following international shipping options:

• Untraceable shipping. Deliveries without tracking are possible to countries such as Brazil, Italy, Argentina, Chile, Russia and Mexico. Delivery time ranges from 15 to 35 business days.
• Tracked shipping. The delivery time with tracking is 10 to 20 business days. The shipping method is available in all countries of the world.
• Expedited delivery. Expedited shipping allows you to receive your order within 10-20 business days with traceability.
• Express Delivery. Express delivery is available worldwide except for Brazil, Russia and Greece. Express delivery time is 3 to 5 working days.

Please note that the online store offers its customers free shipping worldwide. You can find out the terms and terms of free delivery when placing your order.

Ways to return merchandise

According to the MiniInTheBox.com’s return policy, returns are only accepted if you notify us in advance. To do this, you should contact the customer service department and get a return form, this form should be attached to the returned goods. You can cancel your order before receiving it at any time, completely free of charge.

• Return of erroneous delivery. If you received items in your package that were not ordered, the online store is responsible for exchanging them and will refund the cost of return shipping once the error is confirmed. You can also return all such items and receive a full refund, including shipping and handling charges.
• Return of nonconforming goods. If you received the product and its color is not the same as specified in the order, you are entitled to a full refund. The exception is when the color mismatch is caused by your computer monitor’s color scheme.
• Breakdown within 30 days. If you have a problem with the quality of the product within 30 days of receipt, MiniInTheBox.com will exchange your item or give you a full refund.
• Return of goods of proper quality. If you wish to return a product of proper quality, you may return it within 7 days of receipt. In this case the online store returns 85% the value. Returned goods in this case must be in original condition, and packed in the original packaging.

 

Complaints about MiniInTheBox

MiniInTheBox is an online hypermarket of Chinese goods. We decided to analyze the reviews of this store on the Internet to see how reliable the service is and whether it really sells quality goods at low prices. Having studied the reviews on the Internet, we found that the store is recommended by more than 96% users. Many MiniInTheBox has really pleasantly surprised with low prices, quality products, and fast delivery. However, among the many positive reviews we also found complaints about the online store MiniInTheBox.com.

For example, some customers complain that they often have to wait a long time for the delivery of goods, and they also come across low-quality goods. However, it should be noted that the customer service responds to customer complaints almost instantly, offering dissatisfied customers to solve the problem and exchange products or fully refund the money spent. In general, we can say that customers like MiniInTheBox store. Customers claim that the prices here are really lower than in other Chinese online stores, and the quality of the goods corresponds to the description on the site.

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Supervisory authorities

MiniInTheBox online store is owned by LightInTheBox.com, an international company officially registered in Hong Kong and subject to the authorized regulatory authorities of China. Legal information, privacy policy and terms of use are published on the website of the online store.

• View miniinthebox.com terms of use
• View MiniInTheBox privacy policy

miniinthebox.com User Agreement

The User Agreement is called the Terms of Use. According to this document, every purchaser of the online store must read these terms and unconditionally accept them. If you are not satisfied with any of the clauses of this agreement, you are advised to leave the site immediately and stop your purchases. Please note that accessing the site, viewing the information, or any other use of the service means you accept all of the terms of use set forth in this agreement.

If any disputes arise, it is the buyer’s responsibility to report their claim to customer service. If the parties are unable to reach an agreement within 30 days after the dispute arises, they agree to submit the dispute to the Hong Kong International Arbitration Centre for arbitration in accordance with the rules in effect at the time of the arbitration. The decision reached in the arbitration proceedings shall be final and binding on both parties.

 

Customer Service

According to feedback from buyers of MiniInTheBox online store, the support service is really quick to respond to all the questions of buyers. You can contact the support service at any time through the contacts listed on the site. Please note that when you contact support if you receive defective products or if you want to exchange or return an item you must specify your order number, personal data, and the reason for rejection of received goods. Support can be contacted in the following ways:

• Feedback form on the site.
• Social Media.
• Chat on the site.

 

Is MiniInTheBox a Scam?

Online store MiniInTheBox – is the official point of sale of a large international company, which has long been known throughout the world. In the online hypermarket you will find hundreds of thousands of items, among which you will definitely be able to choose exactly what you need. Knowing the reputation of many Chinese online stores, users wonder whether MiniInTheBox is a scam or a really reliable platform with low prices and quality products. Having analyzed the work of the platform, as well as legal information about the company and feedback from real customers on the Internet, we can confidently say that MiniInTheBox.com is not a scam.

Yes, like in other large online stores here sometimes there are glitches with delivery, and you may also find low-quality or defective goods. But in the case of delivery you do not need to worry, because with the help of order tracking you will always know where your parcel is and it will definitely be delivered to you. In case you receive a low-quality product, always contact the customer service, and administration of the store will do everything possible to exchange it for a similar one, or to fully refund you the money you have spent. In general, the reliability of the store can be rated as 9 out of 10.

 

Conclusion

Online hypermarket of Chinese goods MiniInTheBox is one of the most reliable among its competitors. In addition to a huge selection of products you will find really low prices and numerous promotions and discounts. MiniInTheBox gives its customers a guarantee on all products, because the quality control service of the company checks each parcel and only then it is sent to its owner.

And if you want to not only buy, but also make good money, register as a partner, promote the goods of the online store and get affiliate commissions from each purchase of your referral. Also, don’t forget to sign up for the service’s newsletter, because then you will always be the first to know about new promotions.