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4.0
  • Company Review Keycense
    4.8
    Feedback approved for publication Rate your review 0
    0
    Assortment of goods
    80%
    Convenience of order placement
    100%
    Operation of the store's delivery service
    100%
    Convenience of returning goods
    100%

    Solid selection, spotty communication

    I stumbled onto Keycense while hunting for a budget-friendly Microsoft Office license. Their pricing beat competitors by $30, so I dove in. The site’s interface isn’t the slickest — ads blink aggressively, and categories overlap confusingly — but I found what I needed quickly. The checkout took under ten minutes, and my PayPal transaction cleared without issues. The license key popped into my email three minutes later, and activation flew by.
    Where Keycense falters is in support. Days after purchasing, I noticed a billing error and opened a ticket. No reply for 36 hours. Live chat connected me to a bot quoting Wikipedia articles until, finally, a human apologized for the delay and fixed the mistake. The fix worked, but the lack of urgency frustrated me. On the flip side, their gift card deals are unbeatable — I scored a $50 Netflix code for $35, which redeemed instantly. While occasional glitches and slow replies ding the experience, Keycense earns loyalty through affordability and speed. Just don’t expect hand-holding if things go sideways.

More honest opinions from real people about the company Keycense

  • Bryce 7 months ago
    4
    Rate your review 0
    0
    0

    Good but region confusion

    Ordered a PlayStation Store gift card thinking it would work globally, but it turned out to be for the Japanese store. Oops! I didn’t read the fine print closely enough. Contacted support and they were understanding — offered a partial refund since the card still had value. That helped a lot. The process... Read more
Company review statistics for Keycense
4.0
18 reviews
83%17%
Assortment of goods
83%
Convenience of order placement
80%
Operation of the store's delivery service
80%
Convenience of returning goods
80%
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