The worst transfer of my life. Not...

The worst transfer of my life. Not only did the driver not meet me with a sign (the service was paid for), but he didn’t meet me at all. I had to look for him and call him, wait… Apparently this implies the transfer service of the class "Comfort". Comfort is really in quotes here. The driver was rude. (I recorded the conversation with him, I wish I could attach it to the review) and without a mask. The company responded to the complaints in social networks with a reply that the cost of the service, which was not provided will be returned to my account. A week passed, but this did not happen. Instead, the incompetent and boorish manager Katerina reported that the driver had the sign, but he didn’t use it. Russian pointless and merciless service. C-0085782