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Trading instruments and assets
80%
Withdrawal speed
80%
Brokerage commission
80%
Technical support
100%
Customer services work pretty well
I want to talk about how customer service helped to sort out one problem. I was trying to make a withdrawal from my trading account and decided to extract money through a bank card but something wrong happened and I could not understand why. I just reached out to the customer service and they replied immediately, it turned out that I needed to submit my personal document with a fresh date again to be able to withdraw money smoothly again. Then the problem was sorted out.
Positive
Customer service knows how to deal with complicated situations and they are indeed professionals.
More honest opinions from real people about the company IronFX
I’ve been following webinars and analytical videos of Ironfx since at least 2023. Step by step, it enriched my understanding of markets and allowed me to switch to a live trading standard account. As much as I enjoy all trading assets offered by the broker, I prefer cryptocurrency assets as it’s a modern... Read more
Nirin Chaiprasit4 months ago
4.3
Rate your review1
+1
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Seven types of trading accounts
Can you imagine that you can choose among seven types of trading accounts the best one which suits your trading requirements and strategy. Yeah, it was a complicated task for me also and in the IronFX everyone can find the most suitable account, personally, I chose a STP/ECN “no commission” account... Read more
Customer services work pretty well
I want to talk about how customer service helped to sort out one problem. I was trying to make a withdrawal from my trading account and decided to extract money through a bank card but something wrong happened and I could not understand why. I just reached out to the customer service and they replied immediately, it turned out that I needed to submit my personal document with a fresh date again to be able to withdraw money smoothly again. Then the problem was sorted out.