This is the worst carrier! Think 10 times before choosing this company. It’s impossible to get through, they put you on hold. I left Gelendzhik, 40 minutes before departure, called the operator, asked for the number of the bus, as the ticket does not indicate and do not call in advance. One and a half hours later There was no bus, I called, they said traffic jams. Another two hours passed, they said “wait, traffic jams”. Another hour later, they said it would be here in 10 minutes. After 6 hours of waiting the bus arrived all the same, I asked the driver why it took so long. The answer shocked me… It turns out that the bus from people had already gone far beyond, the drivers didn’t know we existed, and they were coming back for us. I stood waiting for 6 hours!!! To my a question to the operator “why don’t your drivers know where people are, and how can you cheat under the guise of traffic, saying that in 10 minutes Will there be a bus?”, I was told that this is not a question for us, but for the transportation department, and according to them the drivers do not have to know where people are. People are not you go from this sham office, zero responsibility!!!!!!!!!
More honest opinions from real people about the company Intercars
Anna4 months ago
1.5
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0
Оплата прошла, билет не выслали
14.10.25 оплатила билет на сайте
https://*** Через платежную систему Альфа банк Белоруссия. От Альфа банк Белоруссия пришло подтверждающее письмо о получении оплаты. С моего банковского счета деньги также сняты.
Сегодня 27.10, я до сих пор не получила ни билета, ни ответа от службы поддержки, ни... Read more
Reese2 years ago
5
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0
Convenient service
I have used the services of Intercars several times already. On the website you can easily choose the best route, date and number of passengers. And the best thing is that payment is done online, you don't have to go anywhere. And it's also easy to return the funds if something went wrong. Buses are... Read more
Aliona SH3 years ago
1
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0
0
Fraud company
A fraudulent company. They deceive people.
On the site of the specified date of departure first put the time 18 30, 22 30, then 00 30.
Bought a ticket to to leave the next day. At the time of 0030, the purchase was made at 2230.
An email ticket arrived that said checkout in 2 hours.
Calls to the... Read more
This is the worst carrier! Think 10...
This is the worst carrier! Think 10 times before choosing this company. It’s impossible to get through, they put you on hold. I left Gelendzhik, 40 minutes before departure, called the operator, asked for the number of the bus, as the ticket does not indicate and do not call in advance. One and a half hours later There was no bus, I called, they said traffic jams. Another two hours passed, they said “wait, traffic jams”. Another hour later, they said it would be here in 10 minutes. After 6 hours of waiting the bus arrived all the same, I asked the driver why it took so long. The answer shocked me… It turns out that the bus from people had already gone far beyond, the drivers didn’t know we existed, and they were coming back for us. I stood waiting for 6 hours!!! To my a question to the operator “why don’t your drivers know where people are, and how can you cheat under the guise of traffic, saying that in 10 minutes Will there be a bus?”, I was told that this is not a question for us, but for the transportation department, and according to them the drivers do not have to know where people are. People are not you go from this sham office, zero responsibility!!!!!!!!!