• Company Review Hotels.com
    3.5
    Rate your review 0
    0
    Service
    60%
    Personnel
    60%
    Quality
    80%
    Cost
    80%

    It often happens that some of the...

    It often happens that some of the negative feedback about the service is due to a misunderstanding of the functioning of such projects. Analyzing Hotels.com ratings on popular sites and thematic resources, you can see that the company’s rating suffers greatly due to the large number of similar reviews, where the reason for the negativity is related to a lack of awareness of certain aspects of the service. For example, according to one user, Hotels.com scammed him with the price on his hotel reservation, where he paid a large amount on arrival. There are also comments that the seats that were free on the site were already occupied, and this caused discomfort when traveling. Nevertheless, all of the conditions described above are stated in The company’s agreement, which must be studied before registering. It follows that many clients do not read the documentation, which then is reflected in the rating of companies. Tell me, do you read the offer agreement before buying the service? If so, what points do you pay special attention to? attention?

More honest opinions from real people about the company Hotels.com

  • Paul Daley 11 months ago
    3
    Rate your review 0
    0
    0

    Nice experience

    We had a wonderful stay! The staff was exceptionally professional and kind. The rooms were clean and comfortable as expected. Nice place to enjoy business trips. Centre of the city. Good ambience. Nice hospitality. Good food. thanks
  • Victoria Sowle 11 months ago
    4
    Rate your review 0
    0
    0

    Amazing Experience

    Really good hotel for stay , I steyed there when the hotel name is different, but staff is same after that also. Food is very good i like can fruits in breakfast, satay was very comfortable. Thank you all staff and specially front desk staff. …
  • Kenny Anderson 11 months ago
    5
    Rate your review 0
    0
    0

    Nice Experience

    Nice hotel neat and clean room. highly recommended for everyone
Reviews 154 • Complaints 0
Rating -1
5 advantages and 6 minuses
Company review statistics for Hotels.com
3.9
4 reviews
75%25%
Service
75%
Personnel
75%
Quality
80%
Cost
80%
The company in the ratings
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