It often happens that some of the...

It often happens that some of the negative feedback about the service is due to a misunderstanding of the functioning of such projects. Analyzing Hotels.com ratings on popular sites and thematic resources, you can see that the company’s rating suffers greatly due to the large number of similar reviews, where the reason for the negativity is related to a lack of awareness of certain aspects of the service. For example, according to one user, Hotels.com scammed him with the price on his hotel reservation, where he paid a large amount on arrival. There are also comments that the seats that were free on the site were already occupied, and this caused discomfort when traveling. Nevertheless, all of the conditions described above are stated in The company’s agreement, which must be studied before registering. It follows that many clients do not read the documentation, which then is reflected in the rating of companies. Tell me, do you read the offer agreement before buying the service? If so, what points do you pay special attention to? attention?