Hello, Andrew.
We’re very sorry to hear about your situation. We always recommend our users to secure their funds using 2-factor protection or trusted IPs. EXMO in no way cheats and acts within the terms of User Agreement, we warned our users about future charging of commission and you had time to activate your account by making at least one trade or deposit/withdrawal.
zloy
Milan
29 April 2020 at 10:13
Rate your response0
+4
0
What the hell kind of agreement? No one warned me that the crypto would be withdrawn monthly! Warning came to the mail after a month and a half. Moreover, your tech support said that it was enough to show some activity on your account (for example, to place order) and crypto withdrawals will be stopped – shit, on the 1st of month withdrawals happened again. Very convenient.
More honest opinions from real people about the company EXMO
David Svensson2 years ago
5
Rate your review0
-1
1
Solid platform
Been using Exmo for a few months, and it’s super user-friendly. Withdrawal is quick, though sometimes the fees feel a bit high. Overall, very solid platform!
I live in Germany for more than 25 years, I was blocked for writing to support in Russian and accessing my account from Russian ip-addresses! I do not recommend
Hello, Andrew. We're very sorry to hear...
Hello, Andrew.
We’re very sorry to hear about your situation. We always recommend our users to secure their funds using 2-factor protection or trusted IPs. EXMO in no way cheats and acts within the terms of User Agreement, we warned our users about future charging of commission and you had time to activate your account by making at least one trade or deposit/withdrawal.