Hello I have error 10220 I can't...

Hello
I have error 10220
I can’t withdraw funds
Please state the reason why you blocked me?

Hello!
Withdrawal of funds from your account was blocked by the security service on suspicion of hacking.
To cancel restrictions you need to:

1) write the numbers of wallets from which you deposited your account and make full-screen screenshots in good quality, where you can see that you logged into this wallet, as well as the ID of the transaction (date and time of the computer should be visible);

2) authorize in Exmo from the registration IP on the exchange or the most commonly used IP and tell us the time of authorization;

3) Provide a self photo with the document, uploaded for verification of identity, and a note with the current date (if you do not have verification, you must pass it).
Best regards, Exmo.com Support Team.
Sincerely, EXMO.com Support Team.

1-е. Why was not I notified about “suspicious activity”? If it was noticed you should have notified me in a way you can find.
2-е. On what basis does your security have suspicions of hacking?

I request to withdraw XRP to the wallet I used before, namely: rMm12zF1ULNxX8kkGKrCBcwHTMhwignMsE . due to the termination of the contract between me and exmo, as well as in the next 30 days, after the return of funds and termination of the contract, I request to stop keeping and processing my personal data.

Good afternoon.
You have logged in from a suspicious ipi address, in such cases, we simply block the withdrawal.
It is written in the AML section that Ehmo may request additional information or documents.
We ask you to provide the requested data to unblock your withdrawal.
Best regards, Exmo.com Support Team.
Sincerely, EXMO.com Support Team.