• Company Review EXMO
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    Exchange Commission
    100%
    Transaction speed
    60%
    Reliability
    100%
    Technical support
    60%

    Yesterday 12.01 my Exmo account was hacked

    Yesterday 12.01 my Exmo account was hacked, closed my orders, bought XRP and withdrawn to the wallet: rEb8TK3gBgk5auZkwc6sHnwrGVJH8DuaLh was connected 2 invoice authentication, but no sms came. Every now and then writes error 10403 number is already verified. SMS began to come only since yesterday evening. Always logged in from similar ip, the same login was from: 12.01.2018 11:19 13.57.184.183 United States Mozilla/5.0 (Windows NT 6.3; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36 a logical question arises, why security does not block suspicious ip until found out? Real users have a block on the withdrawal pending clarification, and access to the left ip-easy. Withdrawal of funds occurred instantly, the real users hang for a few days, why? For the entire process of entering, closing, opening and withdrawal of funds under 0 – 2 min. Wrote to support as soon as I found the theft labeled fraud – the reaction of support 0. Even a letter did not come that registered. Insistence to Exmo management to improve account security, block suspicious ip, block activity for a few hours on suspicion of fraud. My account Sshalaev, the theft is not too large in terms of volume of trades: 542,701 XRP. I think it was due to security flaws in the exchange. I rely on the loyalty of the management and the return of the cryptocurrency (equivalent in USD) to my wallet. I look forward to further cooperation with you.

    • Yuriy Sergey 13 January 2018 at 19:26
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      The same thing happened to me and other exmo customers
      http://mmgp.ru/showthread.php?t=557005&page=1#post14022448
      same handwriting, same wallet….
      Write a complaint to http://mmgp.ru/forumdisplay.php?f=765, exmo bot appears there (see link above)

    • ya Sergey 30 January 2018 at 20:13
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      The same crap only nothing was withdrawn, and sold at a big disadvantage, started to do login by ipi address and now I can not enter my account and now do not zanyu how to get through to this tech support! address kazl who logged in 30.01.2018 00:13 107.11.161.249 United States mozilla/5.0 (windows nt 10.0; win64; x64) applewebkit/537.36 (khtml, like gecko) chrome/58.0.3029.110 safari/537.36 edge/16.16299

    • Dmitriy Sergey 26 April 2018 at 17:18
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      Situation is the same, only withdrawn in an unknown direction in btc for $ 8000, very disappointed in the exchange and their tech support!!!

More honest opinions from real people about the company EXMO

  • David Svensson 6 months ago
    5
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    -1
    1

    Solid platform

    Been using Exmo for a few months, and it’s super user-friendly. Withdrawal is quick, though sometimes the fees feel a bit high. Overall, very solid platform!
  • Christoph Straub 6 months ago
    5
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    0
    0

    Great service

  • Jayden Rose 2 years ago
    1
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    0
    0

    Run from them

    I live in Germany for more than 25 years, I was blocked for writing to support in Russian and accessing my account from Russian ip-addresses! I do not recommend
Reviews 1 • Complaints 0
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Company review statistics for EXMO
3.6
236 reviews
73%27%
Exchange Commission
72%
Transaction speed
72%
Reliability
72%
Technical support
71%
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