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3.4
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exante.eu
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  • Review about Exante
    3.5
    Rate the review 1
    0
    Commissions
    60%
    Trading tools and assets
    80%
    Fund Deposit and Withdrawal
    80%
    Customer Service
    60%

    They throw selectively when there is an...

    They throw selectively when there is an opportunity. I got 25k euros.
    At the end of 2016 I opened an account at Exant and funded it. Started trading.
    Always after a withdrawal request, the manager demanded to take a call. This never happened easily. There were always questions — why I was withdrawing, why.

    В In early 2017, someone, not from my email, but on my behalf, wrote to Exante claiming I had lost all my laptop passwords and tried to get control of the score. The attempt, of course, failed. After all, both my email and my phone were still with me and had not been hacked.

    After this incident, access to the I lost my money at the broker for some reason and have not been able to get it back for almost two years now.
    Although trading on the account was allowed until recently, But as soon as I started trading and losing money, the account was quickly abandoned.

    Now it’s the end of 2018, and there is still 25 thousand frozen in the account Euros and I can’t get them.

    There were a lot of requirements to unlock it.
    I showed them my passport through the webcam. It didn’t work.
    I did them. notarized copies of documents. They were not convinced.

    No matter how many inspections I go through, new ones always arise.
    The most recent ones are:
    -A request to send by mail A copy of my passport certified only by a Latvian notary (although I told them I could not come to Latvia), as well as a certificate from the police Latvia.
    -To come to the office in England.

    It is clear that it will hardly be possible to get the money back. So I want to warn the others

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Reviews 1 - Complaints 0
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Company review statistics for Exante
3.4
17 reviews
82%18%
Commissions
72%
Trading tools and assets
69%
Fund Deposit and Withdrawal
67%
Customer Service
64%
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