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Feedback approved for publication Rate your review 000Avoid at all costsPositive
- Fancy site and that's all
Minuses- 0 competence, 0 customer service
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Feedback approved for publication Rate your review 1+10My review
I booked through City.Travel and didn’t get a ticket, but my info was sent to the airline. I just showed my ID at the airport, and it worked fine. I know there are many bad reviews, so be careful, but my experience was okay.
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Feedback approved for publication Rate your review 000if you don't value your time and money use them
I had a terrible experience with City.Travel. I paid for a round-trip flight and never received my ticket. My account access was revoked shortly after booking, and all my attempts to get support were ignored.
I only got a response after escalating the issue through Skyscanner — but instead of fixing… Read more
Positive- none
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Feedback approved for publication Rate your review 000problem with a booking
I would never recommend this to anyone!
I had questions regarding my purchased ticket and reached out to customer support, which turned out to be completely useless.
Instead of answering my inquiry about the boarding pass, they kept replying with unrelated information about cabin baggage and other… Read more -
Feedback approved for publication Rate your review 000Please please don’t
I do not recommend this agency. When making a refund of tickets and funds, the issue is delayed over 5 months. the operators are not able to answer any questions, they cannot reach the higher management, no matter what requests you send. If you encounter a similar situation. I will contact the court… Read more
Positive- Horrible
Minuses- Horrible
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Credible feedback Rate your review 000Fraudulent prices on flights
The site will pop up on as a third party booking option with a VERY attractive price for flights. After filling out your details in the hopes of booking the flight, an error message will appear and the price with be double! Absolutely fraudulent!
Minuses- Lure you in with incorrect prices
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Feedback approved for publication Rate your review 0-11Please don't use. Scam
These people are really "special" They have made a mistake in spelling my name, resulting in having to buy a new ticket from the airline. No apologies are offered. No compensation is given. The helpline is not working. I suspect my name has been changed on purpose so I would be forced to buy… Read more
Positive- First leg of the journey happens due to good service of the airline
Minuses- Have to buy a new ticket since the second airline were not able to change my name
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Credible feedback Rate your review 000Scam!
I was trying to buy a ticket for a Vangogh Museum and a message apear charging me 690 € at Citytravels DMCC name, so they are scammers and dont refund your money. All about thos company is a scam and I you Will be robbed If you try to use the company in any purchase.
Positive- Nothing
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Inaccurate feedback Rate your review 1+10Scam company
they show less price and try to charge too much
Positive- nothing
Minuses- basically they try to scam by showing less price and charging too much
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Credible feedback Rate your review 000Voleur
Complete fraud. They sell tickets more expensive than the company itself and add fees. 10 euros more between the invoice price and the amount deducted from the account. Plus bank charges of 3% of the amount are deducted by their bank without any prior mention. This is the first time I have had these… Read more
Minuses- Fraude complète. Ils vendent des billets plus chers que la compagnie elle même et ajoute des frais. 10 euros de plus entre le prix facture et le montant prélevé sur le compte. Plus des frais bancaires de 3% de la somme sont prélevés par leur banque sans qu aucune mention n ait été faite au préalable. C est la première fois que j ai eu ces en achetant un billet
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Feedback approved for publication Rate your review 2+20Scammers
The company City Travel does not refund the money for the tickets, although the airline has transferred them. I do not advise anyone to get involved with it. Now I am collecting signatures to the prosecutor’s office in Russia and the UAE for a collective complaint to investigate fraud on a large scale… Read more
Positive- Convenient website
Minuses- Scammers
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Inaccurate feedback Rate your review 000
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Rate your review 000union pay
On the site stated that payment is possible, but the transactions do not pass, tried more than once.
It is impossible to call, an hour of waiting led to nothing(((.
No one responds to whatsApp messagesPositive- the site is simple and clear
Minuses- it is not possible to contact the representative office
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