City.Travel Reviews

Total reviews 9
1 complaint
1.6
Unconfirmed company
city.travel
Go to the website
    Ease of use of the service
    36%
    Prices
    30%
    Variety of tours
    30%
    Support Service
    22%
    1.6

    City.Travel reviews

    9
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  • 1
    Feedback approved for publication Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Please please don’t

    I do not recommend this agency. When making a refund of tickets and funds, the issue is delayed over 5 months. the operators are not able to answer any questions, they cannot reach the higher management, no matter what requests you send. If you encounter a similar situation. I will contact the court… Read more

    Positive
    • Horrible
    Minuses
    • Horrible
  • 1.5
    Credible feedback Rate your review 0
    0
    0
    Ease of use of the service
    60%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Fraudulent prices on flights

    The site will pop up on as a third party booking option with a VERY attractive price for flights. After filling out your details in the hopes of booking the flight, an error message will appear and the price with be double! Absolutely fraudulent!

    Minuses
    • Lure you in with incorrect prices
  • 1.5
    Feedback approved for publication Rate your review 0
    0
    0
    Ease of use of the service
    40%
    Prices
    40%
    Variety of tours
    20%
    Support Service
    20%
    Please don't use. Scam

    These people are really "special" They have made a mistake in spelling my name, resulting in having to buy a new ticket from the airline. No apologies are offered. No compensation is given. The helpline is not working. I suspect my name has been changed on purpose so I would be forced to buy… Read more

    Positive
    • First leg of the journey happens due to good service of the airline
    Minuses
    • Have to buy a new ticket since the second airline were not able to change my name
  • 1
    Credible feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Scam!

    I was trying to buy a ticket for a Vangogh Museum and a message apear charging me 690 € at Citytravels DMCC name, so they are scammers and dont refund your money. All about thos company is a scam and I you Will be robbed If you try to use the company in any purchase.

    Positive
    • Nothing
  • 1
    Inaccurate feedback Rate your review 1
    +1
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Scam company

    they show less price and try to charge too much

    Positive
    • nothing
    Minuses
    • basically they try to scam by showing less price and charging too much
  • 1
    Credible feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Voleur

    Complete fraud. They sell tickets more expensive than the company itself and add fees. 10 euros more between the invoice price and the amount deducted from the account. Plus bank charges of 3% of the amount are deducted by their bank without any prior mention. This is the first time I have had these… Read more

    Minuses
    • Fraude complète. Ils vendent des billets plus chers que la compagnie elle même et ajoute des frais. 10 euros de plus entre le prix facture et le montant prélevé sur le compte. Plus des frais bancaires de 3% de la somme sont prélevés par leur banque sans qu aucune mention n ait été faite au préalable. C est la première fois que j ai eu ces en achetant un billet
  • 2
    Feedback approved for publication Rate your review 2
    +2
    0
    Ease of use of the service
    60%
    Prices
    40%
    Variety of tours
    40%
    Support Service
    20%
    Scammers

    The company City Travel does not refund the money for the tickets, although the airline has transferred them. I do not advise anyone to get involved with it. Now I am collecting signatures to the prosecutor’s office in Russia and the UAE for a collective complaint to investigate fraud on a large scale… Read more

    Positive
    • Convenient website
    Minuses
    • Scammers
  • 1
    Inaccurate feedback Rate your review 0
    0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%
    Scam

    Scam

    Minuses
    • Scam. Tickets dont exist when at the airport
  • 3.8
    Rate your review 0
    0
    0
    Ease of use of the service
    80%
    Prices
    80%
    Variety of tours
    100%
    Support Service
    40%
    union pay

    On the site stated that payment is possible, but the transactions do not pass, tried more than once.
    It is impossible to call, an hour of waiting led to nothing(((.
    No one responds to whatsApp messages

    Positive
    • the site is simple and clear
    Minuses
    • it is not possible to contact the representative office
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