Feedback approved for publicationRate your review0
0
Ease of use of the service
60%
Prices
60%
Variety of tours
60%
Support Service
20%
Avoid at all costs
Just an intermediary with fancy site. Avoid at all costs, customer service is inexistant.
Any issue and you will get template responses only.
You will be unable to sort out the issue directly with airline – will be sending you back to the "travel agency" who replies…. with dumb templates.
Positive
Fancy site and that's all
Minuses
0 competence, 0 customer service
More honest opinions from real people about the company City.Travel
Vladimir Arteev1 year ago
1.5
Rate your review0
-1
1
Please don't use. Scam
These people are really "special" They have made a mistake in spelling my name, resulting in having to buy a new ticket from the airline. No apologies are offered. No compensation is given. The helpline is not working. I suspect my name has been changed on purpose so I would be forced to buy... Read more
Jordicaz2 years ago
1
Rate your review0
0
0
Scam!
I was trying to buy a ticket for a Vangogh Museum and a message apear charging me 690 € at Citytravels DMCC name, so they are scammers and dont refund your money. All about thos company is a scam and I you Will be robbed If you try to use the company in any purchase.
Avoid at all costs
Just an intermediary with fancy site. Avoid at all costs, customer service is inexistant.
Any issue and you will get template responses only.
You will be unable to sort out the issue directly with airline – will be sending you back to the "travel agency" who replies…. with dumb templates.