Main » Ratings » Ticketing Services » Is City.Travel a Scam? » Reviews » Testimonial no 73940
City.Travel
Total reviews 12
1 complaint
1.7
Unconfirmed company
city.travel
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  • Company Review City.Travel
    • Year of use: 2025
    1
    Feedback approved for publication Rate your review 0
    0
    Ease of use of the service
    20%
    Prices
    20%
    Variety of tours
    20%
    Support Service
    20%

    if you don't value your time and money use them

    I had a terrible experience with City.Travel. I paid for a round-trip flight and never received my ticket. My account access was revoked shortly after booking, and all my attempts to get support were ignored.

    I only got a response after escalating the issue through Skyscanner — but instead of fixing the issue, City.Travel claimed they hadn’t received the payment. I sent them proof of payment, and my bank confirmed the money was debited and still with City.Travel.

    To this day, I’ve received neither a ticket nor a refund. I’ve now been forced to file a chargeback with my bank to try and recover the funds.

    Poor communication, zero accountability. Avoid this company if you value your time and money.

    Positive
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    I don't recommend it

More honest opinions from real people about the company City.Travel

  • Vladimir Arteev 11 months ago
    1.5
    Rate your review 0
    0
    0

    Please don't use. Scam

    These people are really "special" They have made a mistake in spelling my name, resulting in having to buy a new ticket from the airline. No apologies are offered. No compensation is given. The helpline is not working. I suspect my name has been changed on purpose so I would be forced to buy... Read more
  • Jordicaz 1 year ago
    1
    Rate your review 0
    0
    0

    Scam!

    I was trying to buy a ticket for a Vangogh Museum and a message apear charging me 690 € at Citytravels DMCC name, so they are scammers and dont refund your money. All about thos company is a scam and I you Will be robbed If you try to use the company in any purchase.
  • haider aftab 2 years ago
    1
    Rate your review 1
    +1
    0

    Scam company

    they show less price and try to charge too much
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Company review statistics for City.Travel
1.7
13 reviews
17%83%
Ease of use of the service
40%
Prices
36%
Variety of tours
36%
Support Service
24%
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16/41
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