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City Travel airline ticketing company. The two-step...
City Travel airline ticketing company.
The two-step ticket refund system is not convenient for customers. After contacting them, I had to Wait 33 hours for the offer to confirm the refund, and the confirmation button does not function.
Since the refund amount depends on the time The client, according to your own message, finds himself in an extremely disadvantageous situation.
You had to send the confirmation by letter, but how much is this will take time…So here I am confirming the return of order 5522039, ticket 0775259057279.
In addition, the company phones do not answer calls to The numbers indicated for communication, put in a queue and an hour later reset the call, in watsap as there is no answer.
I would like to have an adequate system of feedback client’s communication with the company for prompt resolution of issues.