Main » Ratings » Cryptocurrency Exchanges » CEX.IO is It a Scam? » Testimonial no 60137
CEX.IO
Total reviews 37
2 complaints
3.9
Unconfirmed company
cex.io
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  • Company Review CEX.IO
    • Year of use: 2021
    4.5
    Feedback approved for publication Rate your review 0
    0
    Service
    80%
    Personnel
    100%
    Quality
    100%
    Cost
    80%

    Platform is OK

    I’m your customer for almost 2 years but I’ve never faced like that before. I was making a USD transaction but suddenlly got the request form the support team that I need to take selfie with a card that I do not longer use. Is this request is normal one and how can I make selfie with a card I no longer use?

    Positive
    • Secure, reliable, has a lot of crypto assets.
    Minuses
    • Wish the commission would be lower and support answer faster
    1 answer
    Reply to a review
    I recommend it
    • CEX.IO Qwentin Kuz 21 April 2023 at 14:24
      Rate your response 0
      0
      0

      Kindly note that card verification is extremely important as we care about the security of users’ funds the most. There’s a specific verification procedure, the same for all the customers, and specific requirements to be fulfilled. Thus, the request is absolutely normal. If you don’t have the card, please request your bank to provide you with a statement for that card and send it to support. It’ll be approved instead of the selfie. Feel free to get back to us if you have any additional questions.

      Answer

More honest opinions from real people about the company CEX.IO

  • Anonymous user 2 weeks ago
    5
    Rate your review 0
    0
    0

    Positive reviews

    Security has been significantly bolstered with the integration of advanced authentication options, including biometric recognition and two-factor authentication, ensuring peace of mind for users when conducting transactions.
  • Qazim Rama 1 month ago
    5
    Rate your review 1
    +1
    0

    we trust, in cex.io

    🛡️ Secure your crypto journey with CEX.IO! Compliant with regulations and boasting top-tier security measures, it's the platform you can trust. Plus, it's user-friendly! Don't wait, join the secure side now! 🚀
  • Anonymous user 2 months ago
    4.5
    Rate your review 1
    +1
    0

    CEX.IO has been one of my best exchanges so far

    Yes, CEX.IO is one of my best exchange. It allows for fast transactions. Their security is top notch. They have a user-friendly interface. What else can I say. I'm just okay with it.
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Reviews 1 • Complaints 0
Rating 0
0 advantages and 0 minuses
Company review statistics for CEX.IO
3.7
40 reviews
68%32%
Service
76%
Personnel
76%
Quality
74%
Cost
71%
The company in the ratings
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CCryptocurrency Exchanges
104/334
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