Calltouch Reviews

Total reviews 32
No complaints yet
4.9
    User-friendly interface
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    4.9

    Calltouch reviews

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  • 5
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    We don’t regret choosing koltach

    We are glad to have connected to Koltach. Investments in end-to-end analytics have been justified, and we are slowly seeing positive results, which cannot but please us

  • 5
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    Rated Voice Target

    Voice Target is a super useful tool. So now we contact customers ourselves who didn’t fill out the form on the website. In many cases it gives good results.

  • 5
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    Reporting

    I really liked the reporting feature. All statistics are broken down by day and hour, which helps to better evaluate the effectiveness of the sales funnel.

  • 5
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    Services Koltach

    We have been working with Koltach since last year and have implemented their services in many of our digital projects. We have no complaints. And at a reasonable price.

  • 5
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    User-friendly interface
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    Callback widget

    Callback widget from Calltouch is our salvation! Thanks to it, we can connect customers with our operators in a timely manner. This ensures a high level of service and increases conversion rates.

  • 5
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    User-friendly interface
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    Callback widget

    We have connected a cool and convenient Callback widget from Calltouch. We note that communication with both regular and potential clients has become much better.

  • 5
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    Review of Calltouch

    A simple and convenient service for call tracking analytics. It works stably. There have not been any failures in my personal memory. We personally have enough functionality to run our business processes.

  • 5
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    Convenient service

    Great service https://www.
    We have been using it for a while, but we are very satisfied. For online shopping is the best! Callback is like a right hand, very convenient and reliable

    Positive
    • Quality of service
    Minuses
    • No
  • 5
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    I didn’t regret that I connected a callback from Koltach to my website

    The callback for the website functions great. When I’m not working, the widget actively collects requests from visitors, so I don’t miss anything. And it also knows how to collect requests from client forms and leads in social networks, it’s cool)))

  • 5
    Inaccurate feedback Rate your review 0
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    User-friendly interface
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    Call widget

    I am satisfied with the functionality of the Smart Call widget from Koltach. It performs its functions on 5+.

  • 5
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    Not a bad payback

    Not a bad return on investment for this tool. You can track customer actions on the site.

    Positive
    • Free integration with all services, customization of reports
    Minuses
    • We had to wait a long time for implementation
  • 5
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    User-friendly interface
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    Services Koltach

    I can only praise the services from koltach. They have never let me down. I would also like to mention technical support. Customization, integration, solution of technical problems, you can turn to them on any issue. And most importantly in response fast OS with a real solution. Thank you!

    Positive
    • Prompt customer support responses
    Minuses
    • In the process of running in. We can’t say anything like that yet
  • 5
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    Callback widget

    I have callbacks on 4 sites. Algorithms of customer interest in my opinion work on 5+.

  • 5
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    User-friendly interface
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    Back call

    We already use the callback widget on several projects. I like the fact that it’s not difficult to customize and can be made suitable for any site interface.

  • 5
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    Good service

    We have quite a few clients, many of whom, in addition to media placement, are offered to implement coltracking in order to track the effectiveness of traffic sources. We turn to Koltach for this. I think this is a useful service for marketing. Our account managers use it to set up advertising campaigns… Read more

  • 5
    Inaccurate feedback Rate your review 0
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    Calltouch

    I like Koltach for their sophisticated analytics system. It’s already the third month since we connected. We have already seen the first results.

  • 5
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    Pleased with the service, Leeds in particular makes me happy

    I am a client of this company, I mainly use coltrecking, but a couple of months ago I additionally connected the lids service to my website. I can say that this is an effective and useful tool, it works well. Technical support is always on the phone, if you have any difficulties, they will help and advise… Read more

  • 5
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    User-friendly interface
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    Service from Kolltach

    I have only positive impressions of the calltouch leads service. What I like most of all is that even if a visitor to the site has not left any contacts, they can be contacted.

  • 5
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    Calltouch Leeds

    Fully appreciated Calltouch Leeds, a lot of cool in terms of marketing and presales chips can be done. I can also emphasize the ability to call or text visitors to the site, if there were no previous contacts.

  • 5
    Feedback approved for publication Rate your review 1
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    We are using the system at the moment - satisfied

    I was looking for a company to implement an end-to-end analytics system in my organization’s website. I chose this company for several reasons. The first is that they work with several services and can offer several options for automating end-to-end analytics. The second is Lead Log. It turned out to… Read more

    Positive
    • Offers automation options
    • Leads Magazine
    Minuses
    • There were some problems in using it in the early stages
  • 5
    Feedback approved for publication Rate your review 0
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    User-friendly interface
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    Thanks to the end-to-end analytics system, I discovered weaknesses in my business

    I didn’t expect my business to be in such a mess, I first suspected it after installing the end-to-end analytics system. Turns out there really is a lot of work to be done. Thank you Calltouch for opening my eyes. Some people here complain about the high cost. It seems to me that on the contrary, the… Read more

  • 5
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    User-friendly interface
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    Satisfied with tracking

    Tracking integrates well with all the services we use (VKontakte, Maytarget) The readings seem to converge with the number of views within the social network, plus a ton of useful features

  • 5
    Feedback approved for publication Rate your review 0
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    User-friendly interface
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    Respect for the personal approach

    Koltach created a report specifically for my requests, which included the duration of the call, the number of unanswered calls, and most importantly, to extract certain keywords or phrases from the record of conversations. I haven’t seen anything like this from others.

    Positive
    • Meet the client halfway
    • The support service is at a decent level
    Minuses
    • No
  • 5
    Inaccurate feedback Rate your review 0
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    Positive opinion about the service

    We have been working for a long time, we have no complaints. Everything is convenient, there is a lead log, in which we look at data on both calls and requests and return calls.

    Positive
    • Wide functionality
    Minuses
    • Not detected
  • 5
    Inaccurate feedback Rate your review 0
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    We have been using the services of Kolltach for a year - we are very satisfied!

    Good afternoon! We are sharing our impressions from the first year of use, in short, everything is super!) We now use this product for many projects, our clients are satisfied with its efficiency. Reports can be conveniently customized for any product. The service makes work very easy!

    Positive
    • Many processes are automated, which simplifies work
    • Convenient use
    Minuses
    • In some moments you have to resort to the help of technicians. support
  • 5
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    Satisfied

    Switched to Coltouch about a year ago. Before that, I worked with another system. I can’t say anything bad about it, I also had good impressions. But there were also some little things that seriously complicated life. Here the guys approached more competently, usability is thought out at a very good… Read more

    Positive
    • convenient usability
    • adequately priced
    Minuses
    • not currently identified
  • 5
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    Good start)

    I’ve been hesitating for a long time whether to upgrade to a new system. Everything seemed interesting, but any modernization always leads to a lot of headaches at the start. I finally decided to do it, and the result met my expectations. I regret only that I procrastinated so long, everything turned… Read more

    Positive
    • More efficient than the previous system
    • Respect to the support service for their work
    Minuses
    • While we are getting used to it, more questions arise
  • 5
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    The system copes with its tasks

    The system was easily integrated into our SRM, and it fulfills its functions more than successfully. The reports are correct, and I am completely satisfied with the quality of the tracking of lead activity. I can’t even think of any reason to make any claims. In fact, the company was able to completely… Read more

    Positive
    • User-friendly interface, wide functionality
    Minuses
    • No cons so far
  • 5
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    Excellent automation system

    This is the first time I’ve used such an automation system, and the result is more than satisfying. I networked my webpages, connected trigger scripts. I no longer have the headache that one of my employees will be doing a useless job. People understand their customers better, spend less time on the… Read more

    Positive
    • Sophisticated and easy to use system
    Minuses
    • It was not possible to figure everything out right away
  • 5
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    Sales figures are very encouraging)

    Thanks to this platform, we were able to reduce our marketing costs! Naturally, we haven’t lost a bit of profit and our sales figures are at an all-time high! I am very comfortable working with reports due to full customization. And yes, the accuracy of the call tracking is really incredibly high!

  • 5
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    Positive feedback

    The site has been hanging dead weight on the company’s balance sheet for a long time. Beautiful and almost completely useless. Fortunately, Koltach created a full-fledged sales funnel, thanks to which the site not only paid for itself, but continues to bring money. I recommend this service to all companies… Read more

  • 1
    Rate your review 2
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    User-friendly interface
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    They don't respect their clients

    Entered into a contract with them. We paid the invoices and received services from them. After 4 months we didn’t need their services, we just stopped using them to pay the bills, accordingly, we did not receive services. But!!! eventually we were demanded to pay for the services that we did not receive… Read more

    Positive
    • -
    Minuses
    • They don't respect their clients
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