Entered into a contract with them. We paid the invoices and received services from them. After 4 months we didn’t need their services, we just stopped using them to pay the bills, accordingly, we did not receive services. But!!! eventually we were demanded to pay for the services that we did not receive, and they are right because there is a clause in the contract about the termination of the contract and if you did not send them a notice you will automatically owe them. I believe that this is disrespectful attitude to customers and do not want to work with such people and you do not advise!!!!
Positive
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Minuses
They don't respect their clients
More honest opinions from real people about the company Calltouch
Ferran Bolea1 year ago
5
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We don’t regret choosing koltach
We are glad to have connected to Koltach. Investments in end-to-end analytics have been justified, and we are slowly seeing positive results, which cannot but please us
Dejerius Solomon1 year ago
5
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Rated Voice Target
Voice Target is a super useful tool. So now we contact customers ourselves who didn't fill out the form on the website. In many cases it gives good results.
Valery D1 year ago
5
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Reporting
I really liked the reporting feature. All statistics are broken down by day and hour, which helps to better evaluate the effectiveness of the sales funnel.
They don't respect their clients
Entered into a contract with them. We paid the invoices and received services from them. After 4 months we didn’t need their services, we just stopped using them to pay the bills, accordingly, we did not receive services. But!!! eventually we were demanded to pay for the services that we did not receive, and they are right because there is a clause in the contract about the termination of the contract and if you did not send them a notice you will automatically owe them. I believe that this is disrespectful attitude to customers and do not want to work with such people and you do not advise!!!!