I transferred money to https://testnet.bybit.com/
Without even realizing that making one registration, registered on two sites: https://testnet.bybit.com/ and https://www.bybit.com/
And one support chat. I lost 750 bucks. I fought with the support for 5 days, in vain.
Even from the security department:
Terry Lim (Bybit)
27 Nov 2020, 18:15 GMT+8
Dear Bybit trader
Thank you for contacting Bybit Customer Support.
The receiving wallet address that was indicated in the TXID https://www.blockchain.com/btc/tx/61b32e6d2e2db28223917cb4b8d0fcf2c43ded2813c0160abc990c511d14b58c you have provided does not belong to Bybit.
If you have indeed purchased real BTC from any external vendors please kindly check with the vendor and double check on the destination wallet address. We are unable to assist you on your issue since the wallet was not deposited to any Bybit wallet address.
Hope that answers your inquiry. Please do not hesitate to contact us again should you require any assistance. Thank you.
With warmest regards
Terry Lim | Customer Support | [email protected]
And it's useless.
Guys, be careful!