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Ease of use of the service
20%
Prices
20%
Variety of tours
20%
Support Service
20%
una estafa en toda regla
A totally unadvisable company… they don’t send you the ticket… when you finally manage to cancel the ticket they don’t give you the money back. There is no way to complain because they are based in the UK. They don’t answer your mails, and if they do, each time it’s a different person who "copy paste" but they never give you your money back. They refer you to your bank and the bank is not interested because they themselves (the bank) warn you of a possible scam.
I have been trying to get my money back since the 10th and nothing, and, in the end, no trip and no money.
BE VERY CAREFUL WITH THIS COMPANY….. DO NOT BELIEVE THE POSITIVE COMMENTS. CHECK WELL OTHER PAGES AND YOU WILL REALIZE WHAT KIND OF PEOPLE BUSBUD IS.
aurelien Lebon
25 November 2023 at 12:30
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I have the exact same situation, it’s a scam.
Teresa Moderator
28 November 2023 at 23:34
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Good afternoon! Can you tell me if your situation has been resolved?
More honest opinions from real people about the company Busbud
Darcy Buckhurst12 months ago
1
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Do not use
Do not use! No customer help at all, gave me the wrong pickup address for bus then have not replied to any of my emails regarding the issue has been weeks with trying to get contact. The whole website is set up to mislead people in the customer help section. Book directly with bus companies you will... Read more
Chennoi Banruerit1 year ago
2
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Scammers
No ticket, no money.
aurelien Lebon1 year ago
1
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Divorce
It's a total scam people. Do not use this site, it's a scam. You order a ticket, the ticket does not arrive and the money is not returned.
una estafa en toda regla
A totally unadvisable company… they don’t send you the ticket… when you finally manage to cancel the ticket they don’t give you the money back. There is no way to complain because they are based in the UK. They don’t answer your mails, and if they do, each time it’s a different person who "copy paste" but they never give you your money back. They refer you to your bank and the bank is not interested because they themselves (the bank) warn you of a possible scam.
I have been trying to get my money back since the 10th and nothing, and, in the end, no trip and no money.
BE VERY CAREFUL WITH THIS COMPANY….. DO NOT BELIEVE THE POSITIVE COMMENTS. CHECK WELL OTHER PAGES AND YOU WILL REALIZE WHAT KIND OF PEOPLE BUSBUD IS.