Dear Taslim, Thank you for sharing your...

Dear Taslim,

Thank you for sharing your detailed feedback and first impressions of Tradeel.

We’re glad to hear that the breadth of our asset offering, particularly the availability of international stocks including Japanese and Chinese markets, met your expectations. Expanding access to global markets while integrating familiar tools like TradingView charts is an important part of our platform development.

It’s also good to know that you found the range of payment methods convenient. Providing flexibility across crypto, e-wallets, and traditional methods is something we continuously maintain to suit different user preferences.

At the same time, we appreciate your honest remarks regarding spreads on certain stock instruments and response times in live chat. Market conditions and liquidity can affect spreads, especially on less liquid equities. However, we are continually working to improve pricing conditions. Your feedback on support speed is also noted, as we continue to optimize response times without compromising quality.

Thank you for your perspective and for choosing Tradeel. If you need any assistance or have further questions, our support team is always available to help.

Kind regards,
Tradeel Team