Paid in full 10 months in advance — forced to pay again to get my yacht!

I booked a two-week yacht charter in Sicily through SeaRadar and paid the full amount on November 24, 2025, for a charter starting October 3, 2026.

Months later, I discovered that SeaRadar had failed to pay the charter company, GAIS, and my original reservation had been cancelled without my knowledge.

After numerous emails and my direct intervention with GAIS, the booking was restored. SeaRadar repeatedly assured me that everything was secured and that I had nothing to worry about.

Unfortunately, my worst fears became reality.

When I arrived at Marina di Portorosa on October 3, SeaRadar still hadn’t paid the outstanding balance. To avoid losing the yacht, I had to pay an additional €697 out of my own pocket, despite having paid SeaRadar in full more than ten months earlier.

SeaRadar’s payment finally reached GAIS on October 5, two days after my charter began. GAIS refunded my additional payment that same day.

Without my second payment, I would have lost two days of my sailing holiday!

I have written correspondence and payment records documenting the entire situation.

This experience was completely unacceptable. I strongly recommend verifying directly with the charter company that your booking is confirmed and all payments have been received.

I will never book through SeaRadar again.