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Exchange Commission
80%
Transaction speed
100%
Reliability
80%
Technical support
80%
Pretty solid trading experience?!
Was kinda nervous tbh, starting in new place is like joining a new school, its straight scary, even though the UI was familiar. good that they have support that answers questions, thats what I was struggling with on the exchanges.
Positive
Cool layout, and really easy to adapt to it, if you know anything about TV or online platforms
Fast customer service, top-notch.
Minuses
Takes time to learn
Not enough tutorials on Primexbt directly. Not enough edu content in general, I feel.
PrimeXBT
Sin Wai
28 September 2026 at 17:04
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Hello Sin Wai,
Thank you for the honest review!
We are delighted the transition was smoother than expected. Starting with a new broker can feel like a big step, and having a familiar interface built around TradingView-style charting makes that adjustment easier.
We are especially pleased that our support team helped fill the gaps and answered questions quickly when you needed it. That is particularly important for traders coming from exchange environments where live support can often feel limited.
Your feedback on educational content is well taken. More tutorials, guides, and structured learning resources are an area we are actively developing. Thank you for giving PrimeXBT a chance.
Kind regards,
The PrimeXBT Team
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I am satisfied
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Pretty solid trading experience?!
Was kinda nervous tbh, starting in new place is like joining a new school, its straight scary, even though the UI was familiar. good that they have support that answers questions, thats what I was struggling with on the exchanges.