Total reviews 204
No complaints yet
4.6
  • Company Review PrimeXBT
    4.3
    Feedback approved for publication Rate your review 0
    0
    Exchange Commission
    100%
    Transaction speed
    80%
    Reliability
    80%
    Technical support
    80%

    Being honest

    Crypto market sometimes punish traders in the most cruel way, as it was on October 10, nobody survived from that dump. I’ve seen enough signs for this dump because every crypto token was in a bearish trend on 4-h and 1-D timeframes, but I didn’t want to see that and kept trading by opening long positions instead of daring to open short orders.
    As a result I lost 50% of my deposit, but at least PrimeXBT didn’t freeze unlike many other platforms. I’ve seen articles and news about how even Binance was frozen and couldn’t execute market and pending orders. I learned to not fight the market, now I look at all signs by being honest.

    Positive
    • The platform is superb, as I said before, it didn’t let me down when it mattered most, I was able to close positions manually and other positions were triggered by stop losses on time.
    Minuses
    • Tbh, I didn’t know that big fees could be charged for the liquidations of positions in isolated mode.
    • Withdrawal speed was slower than usual on that day, but after that everything was fine, fast and without delays.
    • PrimeXBT Bobbie Ingram 17 December 2025 at 08:31
      Rate your response 0
      0
      0

      Hello Bobbie Ingram,

      We appreciate your detailed and candid feedback.

      The cryptocurrency market is recognized for its unpredictability, and there have been numerous instances where unprecedented volatility has caught traders off guard. We regret that you were unable to close your positions before the October 10 volatility. However, your ability to reflect honestly on this experience demonstrates significant maturity as a trader.
      We are pleased to learn that our platform performed effectively during the heightened market activity on that day. At PrimeXBT, one of our primary objectives is to ensure that our platforms remain robust and secure under all market conditions.

      Regarding the fund transfer process, we strive to offer fast and efficient methods to ensure that our customers do not experience delays when making deposits.

      We wish you continued success in your trading journey and believe that you will emerge even stronger from the October volatility.
      If you have any questions, please do not hesitate to contact us.

      Kind regards,
      The PrimeXBT Team

More honest opinions from real people about the company PrimeXBT

  • Christo Shezi 1 year ago
    4.5
    Rate your review 0
    0
    0

    from Crypto to Commodities

    I tried a few apps from the broker and made my choice finally by sticking with the Android app, it offers advanced charting! Charting is important for me with all time frames for proper analysis and mobile app from Primexbt provides me with that. And all for modest money as the starting deposit can be... Read more
  • Bashshar Bilal 1 year ago
    4.3
    Rate your review 0
    0
    0

    Easy start and easy process

    I can’t thank you enough for making me feel welcome in your trading room; - it is 15 USD to start with Binance Pay and then I go… - supportive attitudes to me as a customer in general
  • Kob Khun Phornprapha 1 year ago
    4.8
    Rate your review 1
    +1
    0

    I am satisfied

    Generally speaking i am satisfied with my experience at Primexbt. It's a time-proven platform that combines several ways how to earn money, crypto futures, global markets, copy trading and so on. Spreads if trading cfds are favorable regardless of the market you prefer, like it doesn't matter if these... Read more
Company review statistics for PrimeXBT
4.4
210 reviews
99%1%
Exchange Commission
88%
Transaction speed
88%
Reliability
88%
Technical support
88%
The company in the ratings
RatingPlace
New companies on the site
Site Map