Total reviews 222
No complaints yet
4.6
  • Company Review PrimeXBT
    4.5
    Feedback approved for publication Rate your review 0
    0
    Exchange Commission
    100%
    Transaction speed
    100%
    Reliability
    80%
    Technical support
    80%

    Small fees

    I’m not the first one, and it seems like not the last one to highlight the trading conditions of primexbt. What can i even do, if it’s their main advantage over competitors for crypto futures, they are winning by far every platform that i’ve seen for now. Furthermore, it’s great that they managed to integrate cryptocurrencies into the withdrawal process. It’s anonymous and the speed is always faster than banks or credit cards.
    On the other hand, the customer service lacks the speed. I could wait for 20 minutes to get an answer, this is not acceptable from a big company like primexbt…

    • PrimeXBT Nuha 23 July 2025 at 08:26
      Rate your response 0
      0
      0

      Hi there Nuha,

      Thank you very much for taking the time to share your honest review about our service.

      Indeed, we try our best to deliver competitive fees, which have already been recognized by the trading community as one of the industry’s lowest. We apply stable and fixed fees both for maker and taker orders, providing accessibility for every trader. More information about fees can be found at our website: https://primexbt.com/crypto-futures/fees   

      Also, we prioritize prompt and safe work on the payments. As a crypto exchange, we have gained expertise in executing crypto transactions, which brings a convenient and stress-free user experience.

      For customer support, there are live chat agents who work 24/7 and usually respond in a very short time. We’re sorry to hear that it takes longer than you expected to get a reply. Due to some complicated inquiries and heavy traffic, rare response delays are not excluded.

      Kind regards,
      The PrimeXBT Team

More honest opinions from real people about the company PrimeXBT

  • Christo Shezi 1 year ago
    4.5
    Rate your review 0
    0
    0

    from Crypto to Commodities

    I tried a few apps from the broker and made my choice finally by sticking with the Android app, it offers advanced charting! Charting is important for me with all time frames for proper analysis and mobile app from Primexbt provides me with that. And all for modest money as the starting deposit can be... Read more
  • Bashshar Bilal 1 year ago
    4.3
    Rate your review 0
    0
    0

    Easy start and easy process

    I can’t thank you enough for making me feel welcome in your trading room; - it is 15 USD to start with Binance Pay and then I go… - supportive attitudes to me as a customer in general
  • Kob Khun Phornprapha 1 year ago
    4.8
    Rate your review 1
    +1
    0

    I am satisfied

    Generally speaking i am satisfied with my experience at Primexbt. It's a time-proven platform that combines several ways how to earn money, crypto futures, global markets, copy trading and so on. Spreads if trading cfds are favorable regardless of the market you prefer, like it doesn't matter if these... Read more
Company review statistics for PrimeXBT
4.5
222 reviews
99%1%
Exchange Commission
91%
Transaction speed
91%
Reliability
91%
Technical support
91%
The company in the ratings
RatingPlace
New companies on the site
Site Map