Money disappeared, support refused to return it and deleted the correspondence

Wanted to get money transferred for a painting I was selling as an NFT, a painting worth 1 ether, that’s about $1300, during a transaction to The exchange requirements are such that you have the money that you are asking for the painting on your account) there was a "malfunction" after which Support wrote that here take refill the purse again and then we’ll get your money back with 50% compensation … I wrote them that I gave the last money and As they said the money from the "Open sea reserve fund" I will return when I re-fill my wallet and carry out the transaction again! I wrote They said that it’s just a rip-off, I have no money, give it back to my wallet! After that my correspondence just deleted! I wrote them and am waiting letters… The same way the seller who bought the picture abruptly disappeared, I do not know what it is. Maybe they have there support and fraudsters mutual vouching! But the money just disappeared… And the exchange washed its hands of it… My advice to you, never trade NFT on Open sea, don’t trust the support! They cheat you… They’re erase all your correspondence! They’ll block your account, wash their hands of you, and that’s it! I would not be surprised if there are people who have lost tens and hundreds of thousands dollars there!