For the first time I dealt with this exchange. I sent almost 18 XRP to try it out by closing my wallet (according to the terms and conditions on the active wallet should always (10 coins) in the end the money did not come through support question is not solved because when you close the account is not beaten hash. Tried to spend I had a similar operation between my wallets — all the money is normally transferred. In general, I was bluntly cheated, fortunately for a small amount, although I indicated and the address and the memo. In general, you decide to work with her or not, just here you could get into not 12 and for 100-1000 dollars and more, and nothing. you will prove.